[Resolved]  Kingfisher Airlines — Cheating and Deceiving Customers

Deccan Airlines — Threatening consumer service!

I had booked a ticket on 18th Jan 2008 in Air deccan for the Delhi - Kulu flight. This was for my friends Priyanka Baveja and Tarun Baveja. Though the check in formalities were completed the flight did not take off causing inconvinience to the passangers. Subsequently we had requested for a refund. It has been now 2 months that Air Deccan is sitting on my money.

I had requested for the refund on the same day (18th Jan 2008) and subsequently have made several calls since then. I was finally given a case number (# 123899) and was promised refund in 3 days and the same has not yet happened.

I have made this payment through my card and I have already incurred Rs. 1400/- as latefee and interest on this behalf on my card. This is entirely the fault of Airdeccan. Request you to look into the matter and clear this issue ASAP.

Sir,

You ptobably are unware of the facts about this airlines. There are 3 categories of Flight :
1. Kingfisher First
2.Kingfisher Class
3.Kingfisher Red
While the first one " Kingfisher First " is a full Service Flight and therefore offers free meals and all the luxury, the other two category being that of limited service and no frill flights. The only difference between Kingfisher Class and Kingfisher Red is that they serve free meals on Kingfisher Class as opposed to no frills in Kigfisher Deccan.

You got the service what you paid for. Have you checked the fare of Kingfisher First ? You will know why you got the service that you had paid for.

All the best for future. Please be informed before complainting against someone.In India we love to complaint without doing the necessary ground work.


Shrikant Shrivastava

"In India we love to complaint without doing the necessary ground work" I'm sorry Mr. Shrikant, you obviously and undoubtedly didn't understand a word I've written and therefore your poor inference of my complaint.
If you manage to 'read' again, I have expressly mentioned my grievance on the services provided for Kingfisher CLASS against Kingfisher RED. If you "Read" again, I have no where mentioned about Kingfisher First. So please before you lecture to me about how "we" love to complaint without doing the necessary ground work, I suggest you follow the same.
And as for your other pathetic arguments, which now if you have managed to "read" will realize have absolutely no rational nor meaning. As you have pointed out yourself that K CLASS has meals while K RED does not, I must inform you that it logically means there is difference in the service provided and if you have ever travelled by either you will also have noticed, I assume you would if you did, that there is an entertainment unit RIGHT IN FRONT OF YOUR FACE. If you didn't know what that was for I'm just sorry for you.
So in simple common sense.. yes take yr time to think, its different service being provided, congratulations. That was step one. Step two, because of different service they... but naturally have different rate, with higher rates for better service. Shocking??...its called economics, remember? (Perhaps school??)
So... I paid for one, obviously the better, whereas, they gave the other without informing me.
Now have I managed to make you understand? If not yet, your a FOOL!!

I apologise for the sarcasm but you must understand that the situation required so!
And if you must know, they finally realized their folly and adequately compensated me for the same. Good luck and next time.. please, its simple R-E-A-D!!

Its still same for Kingfisher Airlines.. I believe most of their flights are fake. I have traveled three times from Mumbai <> Lucknow with this airlines. Each time they cancel the flight few hours before the departure and ask to travel via Delhi, increasing my journey to 7 hours from 2 hours. Two hours wait at IGI is frustrating but they don't have explanation to situation. Similar to K. Mao, I've also raised complaints to Kingfisher authorities. I am sure that they wont ever reply as such flight doesn't exist. They just put on such flight details to bound customers seeking direct flight and at last moment cancel it out.. So, please beware of Kingfisher. Now, I'm travelling with Air India and Indigo direct flights.

I AM VERY VERY DISAPPOINTED BY KINGFISHER AIRLINES..I WAS BOARDING FOR SINGAPORE I HAD THE PASSPORT AND BOARDING PASS BUT AT THE DOOR THEY SAY SORRY YOU ARE LATE BY 2MINTS, NOW WE CANNOT GO..ISN'T TOO MUCH THAT TOO I WAS THE FIRST CLASS PASSENGER ?? THE STAFF WAS ALL TIME WITH US, ONLY ONE GUY AT THE DOOR SEEMS TO BE THE HEAD OF KING FISHER OR SEEMS HE WAS ACTING LIKE OWN THE FLIGHT DIDN'T ALLOW FOR HIS PERSONAL PUNCTUALITY, NOW I WANT TO ASK ARE NOT YOU PEOPLE NOT AWARE THE CROWD AT AIRPORT AND THE SYSTEM WE HAVE OF SECURITY CHECK..HOW SLOW AND TOUGH IT IS, ON THE DAY I WAS FLYING THE AIRPORT WAS TOTALLY PACKED..
CAN'T THE AIRLINE TAKE ALL THIS THINGS INTO CONSIDERATION AND WAIT FOR 3MINTS MORE?
AS IT IS THE FLYING TIME WAS 23.25PM STILL THEY HAD ABT 10MINTS LEFT,
MORE THAN 3MINTS THEY WAISTED IN UNLOADING THE BAGGAGE,
AND FINALLY START TALKING RUDE,
I WANT TO ASK IS THIS SERVICE WE GET FROM MR VIJAY MALLYA'S STAFF AND COMPANY?? I REALLY WANT HIM TO TAKE THE ACTION ON THE PERSON IN CHARGE ON DUTY..
MY NAME IS SUNDER KANJANI, AND THE FLIGHT NO WAS IT-0029 ON 3RD MARCH 2011, THE PERSON IN CHARGE MS TANVI WAS STILL BIT HELPFUL AND TRIED TO CONVEY HER STONE HEADED SENIOR, WHO WAS TOO PROUD N WAS ACTING LIKE HE IS SOLE OWNER OF THE AIRLINE, HE SAID ITS ALL ABOUT MONEY, WHEN I ASKED HIM ENDORSE ME TO DIFF FLIGHT WHICH WAS LEAVING IN FEW MINTS< HE DIDN'T EVEN THOUGHT THE PROBLEM PASSENGER IS GOING TO FACE AFTER..
AND WHAT OF WHEN THE AIRLINES GETS DELAYED, BY 1 OR 2HRS??? FOR WHAT EVER REASON AIR IT COULD BE AIR TRAFFIC OR ANY OTHER TECHNICAL PROBLEM, ? WHAT PASSENGER CAN DO IN THAT CASE? WE JUST KEEP SILENT AND CO-ORATE WITH AIRLINES, BUT WHAT THEY DID TO ME FOR 3MINTS ITS A VERY SHAM FULL THINGS>
REALLY I WANT TO REQUEST MR MALLYA TO TAKE A SERIOUS ACTION ON IT, AND REPLY ME
AT [protected]@HOTMAIL.COM.
I WANT TO SEE THAT MR MALLYA ONLY TALKS OR DOSE SOME THING IN REAL?
I WILL WAIT AND WATCH..

Kingfisher Airlines — No complimentary meal service

Kingfisher airlines sucks. My aunt booked a full fare ticket and was NOT given any complimentary meal as other airlines do. All she was served was a stale and pathetic sandwich which she gave back to the cabin crew. Similar case occured when my brother travelled the next day on full fare. What's happening?? If there was a policy change, Kingfisher should have intimated customers! SERIOUS FAIL!! Will never fly KF again.