[Resolved] Koryo — 32'" LCD Replacement

dev4complain

from Valsad, Gujarat

Address:

Surat, Gujarat

I have purchased a 32" HD LCD TV of company Koryo from Big Bazaar on 28th Feb. Its just passed 4 months and Its Screen pixels gone off. Initially started by single iine. Day by day its increased and now. half of the screen display gone off. i had booked my complain from 20 days. The service man waiting for the Approval to replace. he has checked everything. He had taken pictures too. The service man number is [protected]. my mobile number is [protected]. My name is Divyesh Thakorbhai Patel. Complain had booked with my name..

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Koryo reviews

View all 507 Koryo Reviews

Comments

dev4complain

from Valsad, Gujarat

I had replaced my HD LCD. Its working good now. Thank you for everything you deed for me... I am happy with your service..

Thanks a lot.

Divyesh Patel

rajumasani

from Bengaluru, Karnataka

Koryo LCD 32" is worst product in the market.. had purchased on 27 Jan 2012 on clearance sale or Republic offer from Big Bazar, Bhanshankari outlet, Bangalore.. they assured delivery on 01 Feb 2012 but not delivered on time inspite of continous chasing and finally after frustration gone to Big Bazar to cancel the order, only at that stage they delivered the LCD to my house on 04.02.2012...

But after Installation I find defect in picture display, when picture is stand still it looks ok, but when there a movement in picture we find pixcel defect a blur image like 3D effect... start chasing them from day 1 of installation, Big Bazar just escapes saying that Koryo centre will contact you and solve the problem.. finally after 3 days Koryo service person visited and was recommending me to take HD DTH connection, he further spolied the display of the picture by adjusting the brightness and colour, now it looks worst then CRT TV...

Already the connection am using is Airtel DTH connection and not Local Cable, was suprised to here this from their service man that I have to use only the HD DTH connection, only DTH will not give clear picture, if am using local cable connection would have agreed that fault is with cable connection, its a Airtel DTH connection which was excellent on my CRT TV ...

I guess Big Bazar pushing out all the defective pieces in clearance sale and after sales not ready to attend to any complaints...

Still problem with my LCD TV not solved, am really frustrated with this LCD TV also service of the Koryo service centre is very poor, even they boss recommending to use HD DTH, its really funny ...