[Resolved]  koryo lcd — fraud of big bazaar

MYSELF RUCHI GOEL-[protected].i have purchased a koryo lcd model KLD32HV-QMA on 27th march.Ur employees said that this lcd has already sold , so u have to wait minimum for 15 days.So i have deposited the full amount of 144400 rupees.But today when i visited again the big bazaar i saw the same piece there.I asked them why this lcd is here .They said its our internal matter, we will deliver lcd only after 15 days,u can take any action we don't bother.
I want the answer WHAT IS THIS?
EMPLOYEE INVOLVED-211590
RECEIPT NO-0007645
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Aug 13, 2020
Complaint marked as Resolved 
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LCD — Fraud

Dear Sir / Madam,

I am a loan account holder of your company and my loan account number #4260CD00016092 with finance valur worth Rs 18589/- and our finanlised emi worth Rs 1327 but you done my insurance near about worth Rs 55 Per Month but i dont want this insurance . I already done a loan account from your company so you are request to cancle my insurance and refund my issurance amount. I provide a cheque of ICICI Bank Ltd to you worth Rs 1327*14=18578 so how to charge exeecd amount i will take a action from cansumer court against fraud.Kindly Confirm.

Thanks & Regards
Anmol Chopra
Ludhiana
[protected]
Dear Customer,

Hi, I am Priya from Future Group. Please write to [protected]@futuregroup.in with your contact details, details of the store you purchased from, invoice details and the reference number 2674. We will get in touch with you over your issue.

Regards,
Priya,
Future Group Care
Dear Customer,

Just a reminder that we haven't received any response from your end.

Regards,
Priya,
Future Group Care

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