[Resolved]  Kotak Card — non receipt of statement due to wrong billing address

Sir,
I have been issued credit card no.[protected] from Kotak mahindra bank. But I have not received my monthly statement till date. I also contacted customer care but due to limited talking time, my complaint could not be completed. Please update my billing address i.e. house no. 1379, sector 21, Panchkula - 134109. my mobile no. is [protected]. Please expedite the matter

Regards,
Bhartesh Garg
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Aug 13, 2020
Complaint marked as Resolved 
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Dear sir,

I have been asked to pay Rs. 672.32 by 10th. March 2009 from Kotak Bank on 3rd. March 2009 against my credit card account no [protected] through sms. But till date I have not received the payment statement. I have informed the same vide my email on 10 th. and 12 th. March 2009 to Kotak Bank but no reply received.

However would please tell me should I pay the bank without checking the particulars of the dues and it is mandatory without checking the bill one should pay immediately on the basis of a sms only.

Requesting your immediate response.

Regards

Kalyan Halder
I have been asked to pay Rs.1157, 75 by 10th. March 2011 from Kotak Bank on 3rd. March 2011 against my credit card account no [protected] through sms. But till date I have not received the payment statement. I have informed the same vide my email on 10 th. to Kotak Bank but no reply received.

However would please tell me should I pay the bank without checking the particulars of the dues and it is mandatory without checking the bill one should pay immediately on the basis of a sms only.
yours
a, sadagopan
[protected]

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