Kotak Credit Cards — Cheated by credit card executive | |||
Dear All, I have been cheated by Kotak Credit card division. Following is a chronological chain of events 1.I recieve many calls in the month of August from the number: [protected] by the executive named Aditi who says that since i have a salaried account with kotak bank Kotak will give me a lifetime free credit card with 3 months EMI free without processing fee and without any charges as a part of the credit card offers specially for my company I opt for the card considering the EMI facility 2. I make a purchase of INR 13720/- and call the call center to avail the facility. The call center says that processing fee will be charged. 3. I write to Kotak and am told that this offer was discontinued after 12th October 2011. 4. To add to my shock i recieve another call from the number [protected] offering me same features incluing free EMI I would advise anyone opting for Kotak cards to be sure that they do not get cheated in a similar way. Regards Ajey Was this information helpful? | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
We apologize for the lack of communication over your credit card features. We request you to write to solutions.[protected]@kotak.com with your credit card and contact details. We will look into this from our end and respond to you.
Regards, Kotak Support Team