[Resolved]  Kotak Headstart Future Protection — Misguided by Sales Manager during start of plan

Address:Bishnupur, Maharashtra

Dear Sir,
I ( Kalpana R Nerkar ) Had purchased kotak head start future protoction plan , policuy no 00836735 ,on 04.01.2008 , in this plan I had to pay Rs.25000/ pa for three years , I had paid my last premium of 25000 / in delayed period , during this time my sales manager had given me pressire that you pay balane amount of Rs 25000 / to complete your policy amount other wise your policy will lapse & u will not get amy amount which u had paid ,considering this statement ofr our sales manager we had paid balance amount , now we had paid fullpolicy amount of Rs 75000 / to kotak
Now I am in need of my this full amount because of my personnel urgent work , i had demanded my sales manager to give statement of a/c this payment of Rs 75000 / , he had denied to give this a/c from last one month , when i had force fully demanded , he had given me statement , saying that you are eligible for only Rs 50000 /
By looking after this statement of a/c i was shocked that i had paid Rs 75000/ , I am geeting only Rs 50000/
This tataement was not explained by Sales Manager of Kotak life Insurance & behaved with me Aragontly .
Now i need my full min amount of Rs 75000/ , which i had pad to the kotak.
I was shocked who has made him sales manager of kotak life , who dont know about life insurance and making fool to the customer like me .
I had enquired about this fool sales manager from the market , he is famous for making fool to customer & never explain to customer in depth before starting the policy.
If possible kindly terminate this type s of fool sales manager who can remove the name of kotak life insurance
Kindly pay my min amount of Rs 75000 / as soon as possible

Name of Sales Manager :: Mr Vinods Wachida
, Kotak Life Insurance NAGPUR BRANCH , Maharashtra
Mob No : [protected]

Name of Life Insured : Mrs Kalpana R Nerkar
Policy No : 00836735
Plan Name : Kotak Head Start Future Protection (UIN -107L037V01 )
Branch Code : NA1W Mob No : [protected]
Kindly do the need full , grant me full amount of Rs 75000/

Regards
K R Nerkar
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Ms. Nerkar,

This is with reference to your Policy# 836735.

We are checking on the same and would coordinate with you on the mobile number provided.

We solicit your cooperation.

Regards, Kotak Support Team

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