[Resolved] Kotak Headstart Future Protection — Misguided by Sales Manager during start of plan | |||
Dear Sir, I ( Kalpana R Nerkar ) Had purchased kotak head start future protoction plan , policuy no 00836735 ,on 04.01.2008 , in this plan I had to pay Rs.25000/ pa for three years , I had paid my last premium of 25000 / in delayed period , during this time my sales manager had given me pressire that you pay balane amount of Rs 25000 / to complete your policy amount other wise your policy will lapse & u will not get amy amount which u had paid ,considering this statement ofr our sales manager we had paid balance amount , now we had paid fullpolicy amount of Rs 75000 / to kotak Now I am in need of my this full amount because of my personnel urgent work , i had demanded my sales manager to give statement of a/c this payment of Rs 75000 / , he had denied to give this a/c from last one month , when i had force fully demanded , he had given me statement , saying that you are eligible for only Rs 50000 / By looking after this statement of a/c i was shocked that i had paid Rs 75000/ , I am geeting only Rs 50000/ This tataement was not explained by Sales Manager of Kotak life Insurance & behaved with me Aragontly . Now i need my full min amount of Rs 75000/ , which i had pad to the kotak. I was shocked who has made him sales manager of kotak life , who dont know about life insurance and making fool to the customer like me . I had enquired about this fool sales manager from the market , he is famous for making fool to customer & never explain to customer in depth before starting the policy. If possible kindly terminate this type s of fool sales manager who can remove the name of kotak life insurance Kindly pay my min amount of Rs 75000 / as soon as possible Name of Sales Manager :: Mr Vinods Wachida , Kotak Life Insurance NAGPUR BRANCH , Maharashtra Mob No : [protected] Name of Life Insured : Mrs Kalpana R Nerkar Policy No : 00836735 Plan Name : Kotak Head Start Future Protection (UIN -107L037V01 ) Branch Code : NA1W Mob No : [protected] Kindly do the need full , grant me full amount of Rs 75000/ Regards K R Nerkar Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
This is with reference to your Policy# 836735.
We are checking on the same and would coordinate with you on the mobile number provided.
We solicit your cooperation.
Regards, Kotak Support Team