[Resolved]  Kotak Life Insurance — Regarding Part Surrender Payment not Received

Dear Sir,
Our Policy no. 00462801 . We are apply for Partial Witdrawn your office approve 14.08.2009. And say that your Lucknow kotak Mg Marg office Operation dept. Your account amount Rs 34034.87
reflect your bank account within 4 working days. our a/c No. [protected] Oriental Bank of Commerce Jankipuram, Lucknow. Your Kotak office we are receive by courier latter on dt 28/08/2009
i.e Kotak our Policy statement and one line in bottom showing We have credited your Bank account with the amount of Rs. 34034.87

we are given all the detail of our Bank passbook statement, several times visit your office but your operation dept. say i can't help because all the work regarding handel Mumbai Account section our bank say that if Kotak is send any money then please give me proof. Your office staff not cooperating, not provide any detail of our payment i am suffer from last 20 days. We are multiple coplain by mail but your office staff misguide me. I am already given hard copy of Bank statement
your lucknow office already send by fax our statement in front of me . If fax text not clear or not visible please talk to Lucknow office . Today after 20 days your account office send mail your bank statement not visible. Today your lucknow office say that operation dept . your payment is send by speed post on dt 28.8.2009 Your Kotak staff misguided people how to Belive your any statement.

Finally please give me our Part payment any how or give all detail regarding our payment immediately .