[Resolved]  Kotak Life Insurance Kanpur / Kcmp — premium reduction

Address:Uttar Pradesh

dear sir/madam,

I have taken a policy from kotak life insurance dated 31/10/2008 of premium 1.5 lac, whose policy no.is[protected]Dilip Kumar Banerjee), with reduction the premium of next two year, but company do not this i.e.no reduction of premium. At the time of policy taken company says please don't worry for next two year, i shall reduced your premium up to 15000/- for next two year.i have given a request for premium reduction in the month of oct-2009 & i have also received a letter from company & according to this letter he says we are consider your request. when i visit the branch of kotak life ,kanpur , company's manager says your request are in process please wait for some time.Now, company says deposit 3.0 lacs premium before 31/10/2011, otherwise your 1.5 lacs is also lapse. so now i am requesting to you, please solve my problem & return back my premium or reduce it up to 15000/-. waiting for your reply.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Banerjee,

This is with reference to your P# 1359814 Kotak Capital Multiplier Plan.

We would like to confirm that we will coordinate with you offline for the same and confirm on documentation required.

For further queries please feel free to write to us on [protected]@kotak.com or contact our Client Service Desk on[protected]Toll Free).

Regards, Kotak Support Team

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