[Resolved]  Kotak Life Insurance - Kotak Smart Advantage - Unit Linked Insurance Endowment Plan — Fake commitments and wrong plan

Address:Rajasthan

my name is Lajpat Rai Gupta and I am retired employee of Govt of Rajasthan (IGNP Department) My age is 64 Years. Some time back I purchased a ULIP plan from the Kotak Life insrance company. Detail of the same is mentioned below.

Name of the Plan :- Kotak Smart Advantage-Unit linked insurance endowment plan
Insurance co :- Kotak Life insurance
Client Id :[protected]
Policy no :[protected]
Date :- 29/1/2009
Name of Policy Holder :- Lajpat Rai Gupta
Life Insured :- Premlata Gupta
Premium Amount :- 20500/-
Paid :- Two Installments 20500*2 = 41000

In the continuation of the same, when I purchased the insurance, It was informed me that you have to pay the premium for the 3 years only and there will be no deduction of the charges and all you will receive your money after 3 years according to the fund value. on the basis of the same I purchased the insurance and paid the first installment of 20500/- after one year when I paid the second installment, I received the statement with the unit purchased with second premium only. I was shocked to see that and contact with the customer care no. When I had a words with the executive I have come to know that my first installment has been deducted towards the charges and all and It will be revert back only If I paid the installments for the regular 15 years. It was really very shocking for me, because I am retired govt employee and facing some financial crunch also. Due to selling of the insurance I am misguided and provided me the fake information and cheated. Request you to please take the action against the company and provide my money back to me.
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Aug 13, 2020
Complaint marked as Resolved 
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You were unfortunatey a victim of mis-selling by Kotak. You should have gone through the policy documents clearly. Unfortunately you believed what the agent told you and got fleeced. Call up the IRDA helpline and inform them of the issue. Before that give a final try with customer care of Kotak Life and inform them that you would be complaining to IRDA. With so much negative publicity, Kotak might just refund you the amount. IRDa helpline: 155255
I fully agree that Kotak is push selling the policy without informing the customer of its full and transparent implication. I want that wide publicity should be given to such fraudulent sale of policy and IRDA should take strong acction against Kotak and force them to refund the first year premium paid without any deduction.They should also pay for damages . I am suffering similarly and will provide details readily.
I think Kotak should be sued. Even I was told the same that I need to invest in this for the first 3 years only.
Megha Bhandari
I agree that Kotak is fully fraud and IRDA must be take strong action against Kotak.
poonam
Even I fully 100% agree that Kotak life insurance is full of all cheats and crooks agents and staff. They tell lies left-right and center,

And Even we were victims of falsely selling the policy, as we were informed and verbally promised by the KLI kotak insurance Managers, branch mangers alongwith agents that I need to invest in this for the first 3 years only,

They told me that you have to pay the premium for the 3 years only and there will be no deduction of the charges and all you will receive your money after 3 years according to the fund value. on the basis of the same I purchased the insurance and paid the first half yearly installment of 10000.

I fully agree that Kotak Life insurance is Making false promises and selling the policy without informing the customer of its full and transparent implication. I want that wide publicity should be given to such fraudulent sale of policy and IRDA should take strong acction against Kotak and force them to refund the first year premium paid without any deduction.They should also pay for damages .

I have already intiated a legal case i.e sued KLI in consumer forum, and complained to IRDA helpline: 155255, AND we are waiting for the right judgement and let the righteous and honesty prevail, and justice delayed is justice denied.
I have been cheated by Kotak Insurance agent. Policy details was not correctly told to me. In the first years iteself these bloody cheaters alocated whole money as Premium charges. They should be sued in court. They have to return money to all the consumers whom they cheated.

My Policy Details-
Name of the Plan :- Kotak Unit linked endowment assurance plan
Insurance co :- Kotak Life insurance
Client Id :[protected]
Policy no :[protected]
Date :- 04/06/2010
Name of Policy Holder :- Mohd Ikram
Premium Amount :- 30000/-
i also face the same problem and want to know more details about what to do next because i already paid three installment of rs. 10000/- each. name dhananjay badekar-pune

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