DURING MY VISIT TO KOTAK BANK IN SECTOR 9 CHANDIGARH FOR GETTING THE ADDRESS CHANGED OF MY BANK ACCOUNT AND ALSO THE DEMAT/TRADING ACCOUNT WITH THEM LAST YEAR AFTER MY RETIREMENT THE STAFF M/S MISS SONAT AND SHARMA CONVINCED TO GET A KOTAK LIFE POLICY IN MY NAME WITH COVER AND ALL THE DATA WERE PROVIDED TO THEM BY GIVING A COPY OF TATA AIG POLICY IN DEC 08 WE HAD CATEGORICALY TOLD THEM THAT WE ARE LEAVING FOR MUMBAI AND WOULD BE RETURNING AFTER ABOUT SIX MONTHS AND THERE SHOULD NOT BE ANYTHING WRONG ON THIS ACCOUNT
BUT AFTER RETURN FROM MUMBAI IN JULY/AUG WE WERE TOLD THAT THE POLICY HAS BEEN ISSUED BY THE AGENT AS AGAINST BY THE STAFF AS TOLD TO US AND DOB AND OTHER INFORMATION IS WRONG
WE LODGED A COMPLAINT AND GOT A VERY CURT AND RUDE MAIL THAT NOITHING COULD BE DONE AT THIS STAGE AS PER POLICY
ITS A BREACH OF TRUST BY THE STAFF OF THE BANK AND ALSO MENTIONING WRONG FACTS IS A FRAUDULENT ACTIVITY AND ON TOP OF IT COMING SELF AND THEN ENGAGING AGENT FOR COMMISSION PURPOSE IS LAST STRAW IN THE BOAT.
THEREFORE, THE KOTAK LIFE INSURANCE BE MADE TO AMEND THE RECORDS AND TAKE APPROPRIATE ACTION AGAINST THE STAFF AS BEING SENIOR CITIIZEN COULD NOT RUN AFTER THEM THE SAME STAFF BE DEPLOYED TO DO THE MODIFICATIONS AND PUNISHED ALSO AS THEY HAD COME TO COLLECT THE PREMIUM
PARAMJIT KAUR
H NO 3428 SECTOR 46C CHANDIGARH 160047
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