[Resolved] Kotak Mahindra Bank — ATM card and Cheque book-reg | |||
Dear Sir, Many o[censored]s are employees of an organisation and we all opened an account with Kotak Mahendra Bank . We have not received ATM PIN number and Cheque book. I opened the account in the month of December and have not yet received ATM PIN . The bank does not understand a customer's plight at all. The customer care is very unfriendly . They always blame on the Courier service as an excuse for not delivering the 'Kit' at the respective residential addresses. They make us run to different branches and create nuisance. We suffer at the hands of the 'lazy' and 'least bothered attitude' of Kotak. Its time they woke up and treat the customers with respect. Thanks & Regards, Raji. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Please accept our sincere apologies for the inconvenience caused to you. Request you to write to solutions.[protected]@kotak.com with you account and contact details. We will look into your complaint and have a bank representative contact you with an update on the same.
Regards,
Kotak Support Team