[Resolved] Kotak Mahindra Bank — NOT CLARIFIED ON TOP UP LOAN | |
SUB:Complaint against Mr.Samuel J Biju of Chennai Branch against Misbehaviour with Customer. This is to bring to your kind notice that I had send the following mail to Mr.Samuel on the clarification of my Personnel Loan & instead of clarifying on my query he's started shouting on me for overdue of the installment & threatened me with serious allegation & wants me to come to chennai from Bangalore where I presently posted for the clarification.I want to know the different escalation levels to take it up to the Highest Level. Such behaviour of a senior person is totally un called for & wants some one to do a thorough investigation instead of trying to covering up the mistake. With Warm Regards Raghunath.V Vice President STG Int Ltd No 2934/35 E Club Road Vijayanagar Bangalore-560040 Ph:[protected] Dear Mr.Samuel I would like to bring to your kind notice the following few facts after going through my previous papers. 1.I had taken the loan Ref CSG 478793 on 2411/04 for an amount of Rs 2, 50, 000/- with the monthly installment of Rs 8455/-.for 36 months. 2.After 22 months I had offered a top up loan & I was told that there will not be any processing fees or pre payment interest & was offered the loan. 3.After 22 months of repayment my principal outstanding was Rs 1, 09, 190/- & I was again offered loan of Rs 3, 02, 581/- Deducting an amount of Rs 1, 09, 190/- of the First loan I should have recieved an amount of Rs 1, 93, 391/- 4.On 26/10/06 I have been credited with Rs 1, 60, 000/- & during these process I have been relocated to Bangalore & Now I am realising that I have been cheated by Rs 33, 391/- which you can please clarify on these. Regards Raghunath.V Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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