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[Resolved]  Kotak Mahindra Bank — Unnecessary Late Payment Charges

Dear Friends



I have a kotak credit card. I had a due payment of Rs. 280( two hundered eighty onlly).I have droped cheque for its payment @ its drop box five days before the due date.but they didnot colleced the cheque or misplaced it,so after ten days and informed the bank about the matter. And they said that they wil check the matter.



After few days i got the message from bank for payment of my bill. Then i issued the new cheque and made payment to bank.


Then also in my next statement late payment charges of Rs.500 has been charged to me.


now they are not ready to listen.
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Complaint marked as Resolved Aug 13, 2020
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    Customer satisfaction rating
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    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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