[Resolved]  Kotak Mahindra Bank — Illicit deduction of money stating as maintenance charges

Address:West Bengal

In Jan 2012 kotak mahindra had asked me to open my salary account with them.But i stated that i already had a salary account with another banl and i was satisfied wit thei services.I categorically told them that salry would not be credited in their account even if i had opened the account.But Kotak mahindra bank insisted that i opened an account with them stating that this was a zero balance account. After that salary had not been credited for 15th months. Now all of a sudden they had deducted 950 rupees out of my balance of 998.00. When i contacted them they told me that this was the maintence charge for not miantaining minimum balance. how is it that thye deduct precisely almost all of my money without even intimating me?
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir / Ma'am,

We understand your dis-satisfaction with the bank's services rendered. We would be glad to assist you, hence request you to kindly write to solutions.[protected]@kotak.com with your account / contact number along with your concerns regarding the deduction of the charges from your account enabling us to investigate the matter and address all your concerns to your satisfaction.

Assuring you of our best services at all times.

Thanks and Regards,
Kotak Team.

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