[Resolved] Kotak Mahindra Bank — Penalty and minus balance on my Closed Saving Bank Account and Trinity Account sending sms and statement on email and mobile | |||
Dear Executive I had an Trinity Account with Kotak Mahindra Bank (Saving A/c +Demat A/c) A/c No. [protected] Ref No. 21039051 .. Which has been closed by me since last more then 2 years but i m still receiving sms and emails about penalties and negative balance in my account so i kindly request kotak mahindra bank to look into the matter seriously i already lost more then Rs.2000 as penalty and i am still receiving sms and emails regarding my minus negative balance in my account which has already been closed by me since long time almost 3 years .i request kotak mahindra bank to look into the matter and solve my problem and take proper actions. with regards Prashant Rathore mobile no.[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Dear Mr. Prashant,
At the outset, we regret the inconvenience caused to you.
Our bank official is currently looking into this issue, and will shortly contact you on your number with an update. For any further concerns, you can always coordinate with us directly on solutions.[protected]@kotak.com / grievance.[protected]@kotak.com.
Regards, Kotak Support Team
At the outset, we regret the inconvenience caused to you.
Our bank official is currently looking into this issue, and will shortly contact you on your number with an update. For any further concerns, you can always coordinate with us directly on solutions.[protected]@kotak.com / grievance.[protected]@kotak.com.
Regards, Kotak Support Team
My name Yashwanth I took an salary account and used for 3 months after 3 months two times money is deducted not refunded to me then I called to castumer care they told me I has 1500 negative balance they even didn't give msg about it present I want to close account they are asking to pay money how can I pay this is your fault if you told before it is small amount I can able to pay but it is large amount so how can I bare it I can't pay thus much money so please close it🙏🙏
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
with regards
Prashant Rathore