[Resolved]  Kotak Mahindra Bank — Insurance calls

Address:Hyderabad, Andhra Pradesh

Hi Team,
I am receiving hell lot of calls from Kotak Mahindra Bank executives regarding their insurance plans, I have informed them that I am not interested and do not call next time. But still I am receiving the calls, when I am getting in argument with the executives regarding the calls they are suggesting me to activate the DND (Do not Disturb) on my mobile, this is so ridiculous how can they suggest me and who they are to suggest me.

Moreover Insurance calls come under banking category and if I activate the DND then I even do not receive my personal banking transaction details which I own.

Really if anybody is interested in any banking or insurance plans, they personally will approach the bank, why for unnecessary calls and wasting our time.

Team please help me out to sort this problem.

Thanks & Regards,
Srinivas
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Srinivas,

We sincerely apologize for the inconvenience caused.

We request you to kindly write to us at solutions.[protected]@kotak.com with you’re account and contact details enabling our bank officials to speak with you and address your concerns in totality. Further, you may also update your contact details on the link https://www.kotak.com/j1001card/CardStatus/donotcall.jsp to avoid receiving marketing call.

Regards,
Kotak Support Team
these people call and disturb us. There has to be a check on this.
If kotak is not getting business, it doesnt mean that they call and trouble people

Some action is to be taken on them as they call at times when people may be sleeping/studying/doing important work
They have no right to play with people's time

Kotak's employee say that if we want to complain against them, we can complain.
Misbehaved employees are being taken on board by Kotak HR

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