[Resolved] Kotak Mahindra Bank — bank charges on credit card

SARORA2457

from New Delhi, Delhi

Address:

Ludhiana, Punjab

Bank has debited late fee, interest and service on my card account on account of delay in payment whereas I have deposited the cheque well before due date in branch situated at Firoze Gandhi Market, LUdhiana. This is happened second time with me, previously bank has reversed the charges on my repeated requests now bank rejected my request. calling again and again to the bank is just my wasting of time. so please take action.

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Aug 13, 2020

Complaint marked as Resolved

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Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir/Madam,

We regret the inconvenience caused. We would like to investigate your complaint in greater detail for which we would need your contact number and the details of your credit card. If you have any further queries regarding your credit card, we request you to write to us at solutions.[protected]@kotak.com and we will assist you.

Regards,
Kotak Support Team