[Resolved]  Kotak Mahindra Bank — Withdrawal of benefits

Address:North West Delhi, Delhi

I am holding Kotak Trump credit card for last One year & have been using it for shopping etc.availing its benefits.

I'm writing this complaint to convey that Kotak credit card is one by one withdrawing the benefits or attaching some condition to it.

Intilaly, Fuel surcharge waiver was available across any pertol pump, whihc has been withdrawn.

The card provides benefits of 10% cashback on Restaurants & movies. IN the statement of Sep 2010 I'm surprised to see that this 10% cashback would only be available if total outstanding/purchases in the current billing cycle is Rs.5000.00 or more.

So if you are planning th get yourself a Kotak trump credit card, just by looking at its superficial features, give a second though to it.
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Aug 13, 2020
Complaint marked as Resolved 
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Credit Card — Benefits

To:grievance.[protected]@hdfcbank.com


Hi,

This is with regard to MyCity Petrol & Utility Benefits for my Credit Card No. : [protected]. When I was accessing my online account I got a pop-up message regarding application for MyCity Petrol & Utility Benefits. When I clicked on the link for getting further details & terms & conditions I got a message that the said benefit will be loaded within 15 working days on my card & I will be levied charges of Rs.198. Plz note that I dont want to activate the said benefit.
A humble request- Plz stop cheating your so called VALUED Customers by this way.
Just by clicking for further information activating the service is unethical. After clicking you should have put the Terms & Conditions first. Remind you please stop cheating this way. Keep in mind that Doors of RBI & Consumer Court are open for the customers.

[protected]

Warm Regards.

Sujit S. Mehta
C.A.

Oracle Business Unit - Pune Center
Larsen & Toubro Infotech Limited
Office:+[protected]
Cell: +91-[protected]
sujit.[protected]@lntinfotech.com

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