Kotak Mahindra Bank — Term Calculator Error

gauravmody

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

In NetBanking Term Calculator When I use Term Calculator for a scheme less then 181 days.
I had selected 1 month and 0 days.
It gives me a illogical error, some silly mistake in a BANKING SOFTWARE WEBSITE saying "Entered Number of months is more than Max months for the scheme[83312]"

If the scheme says 181 days why should I get error for exceeding maximum months if I have entered 1 month and 0 days.

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Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Mody,

Apologies for the inconvenience caused. We would like to inform you that our Bank officials are investigating the matter and will surely provide the necessary clarification with regards to your concern raised at the earliest. Kindly provide your Contact / Account number to solutions.[protected]@kotak.com enabling us to discuss the matter and provide further assistance.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Support Team.