[Resolved]  Kotak Mahindra — REMINDER FOR MY PREVIOUS COMPLAINT

Address:

Ludhiana, Punjab

SIR

I HAVE ALREADY LODGED COMPLAINT FOR MY BROTHER IN LAW TWO POLICIES NO 01288267 AND01288731 FVG RAJ KUMAR AND SAPNA.THE COMPLAINT IS DUE TO NON REFUND OF PROMISED AMOUNT

BUT TILL THEN I HAVE NOT RECD SATISFACTORY REPLY AS YOUR STAFF IS MANUPLATING THE THINGS AND TRY TO CONVICE IN WRONG WAY.

PLEASE DO THE NEEDFUL AS MY BROTHER IN LAW IS NOT GOING TO ACCEPT NEARLY 96000 WHEN HE HAS PAID 1.50 LAC IN THREE YEARS.
I AM HIS CA ALSO AND HE IS MY REAL BROTHER IN LAW.ONE MAIL I HAVE RECD THAT YOU WILL CORROSPOND WITH HIM BUT HE HAS GIVEN ME RIGHTS TO TALK TO YOU AS HIS CHARTERED ACCOUNTANT.

YOU DO NOT COMPEL US TO APPROCH TO SEBI OR IRDA FOR LOOSING SO MUCH AMOUNT IN THREE YEARS AND CUSTOMER IS MISGUIDED BY YOUR COMPANY.WE MINIMUM REQUIRE THAT OUR BASIC AND ACTUAL AMOUNT MUST BE PAID BY YOUR COMPANY IF NO PROFIT IS GIVEN.AS PER CLAUSE OF THE POLICY YOU HAVE WRITTEN TO PAY 110 PERCENT OF 100 PERCENT PREMIUM.WHERE IT IS.IS IT JUSTIFIED TO KEEP THAT AMOUNT IN 10TH YEAR AND CUSTOMER IS LOOSING IN ALL NINE YEARS.IT IS VERY INJUSTIFIED THAT YOUR COMPANY IS KEEPING FIRST YEAR PREMIUM IN ALL IN ADM. CHARGES.HOW IRDA CAN APPROVE THESE TYPE OF SCHEMES.

PLEASE REPLY A SAP

REGARDS
CA SURINDER GUPTA
FCA
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