[Resolved] Kotak Mahindra Old Mutual Life Insurance Co. Ltd. — WRONG cOMMITMENT | |||
Dear Kotak Customer Service - Vice President We would like to inform you that some of your business associates are giving very very high wrong commitments in market & this effects on your brand value or company market .i shall be register an case into legal as forgery & fraudulent commitment given by kotak life insurance company. 17 September 2009 , Mr Gurbinder Singh , Employee Code - CHD 028 , Territory Manager approached to my Father Sh Ramesh Chander Adlakha & brief the plan , you have to invest Rs 90,000 in three years ( Rs 30,000 years per Annum He informed to my father that after maturity a sum of Rs 2,200 /- per month as pension will be paid after fourth year. But after several correspondence with your company , No one has responded or replied on this matter . Now we have confirmed the policy plan with some senior person of your company This Policy High lights is in trail mail which is totally wrong commitments given by your Executive . Maximum Term 10 years - Minimum commitment 3 years but in Policy bond Minimum term i s 10 years Pension Plan conveyed by him - wrong commitment but this is a ULIP Plan Premium Amount Rs 30000 Per annum committed now you are demanding for Rs 4000o per annum . we have paid Two Premiums till the time , Kindly refund the Our payments which is paid by us to you in past either escalation to Higher management of your company as well as legal and IRDA also. Even we had sent an letter to your company Mumbai also , but No Response . This shows your worst customer after sale service Kotak Sales Person Mr Gurbinder Singh Kindly take necessary action against him Client Service Desk Kotak Mahindra Old Mutual Life Insurance Co. Ltd. Kotak Towers, 5th Floor, Zone II, Building No. 21, Infinity Park, Off Western Express Highway, Goregaon Mulund Link Road, Malad East, Mumbai - 400 097 Kindly intervene in this case , its my humble request to you Mr. T Venkateswara Rao, Deputy Director Insurance Regulatory and Development Authority Consumer Affairs Department Issue submitted behalf of Mr Ramesh Adlakha Regards Sourabh Adlakha A4-146 , Paschim Vihar New Delhi 11063 Telephone Number -[protected] [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mr. Adlakha,
This is with reference to your P# 1726281, we would like to confirm that we will check on the same on priority.
We will coordinate on the contact details provided and update on the same.
For further queries please feel free to write on kli.[protected]@kotak.com.
Regards
Kotak Support team
This is with reference to your P# 1726281, we would like to confirm that we will check on the same on priority.
We will coordinate on the contact details provided and update on the same.
For further queries please feel free to write on kli.[protected]@kotak.com.
Regards
Kotak Support team
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
KOTAK LIFE INSURANCE CO. LTD — Forgery case
Name : Anjani PandeyPolicy No. : 01997527
I have taken Kotak Smart Advantage Plan by seeing Brand Name of Kotak Group by investing monthly 1500/=. There is following miss-selling done by Sales Manager of Kotak Life Insurance, Canught place - Sales Manager. The name of the person is Deepak.
I am very sorry to say that I am unable to run the policy in terms of following circumstances given below.
Your executive Mr. Deepak spoken us that you are our valuable customer ,For you we have a special offer that if you will take the Kotak Policy You will get a motorcycle 135 CC Discover within a couple of weeks after getting of kotak Bond Paper. I received the Bond paper and I informed him that I have received my policy .He asked me and I provided him, After Few days I talked him and he told me that sir, we are in process from Mumbai head office, whenever we will get the feedback we will let you know.
Please confirm is any scheme like that.
After few more days I tried to contact him but his number is unreachable (Mobile no. Is -[protected]).I had also given a lot of references for that policy and almost lot of peoples are taken the policy.
Now he has change the number and call my friend and said that my mobile is stolen (No.[protected]), again this number is switched off from last 5 Days.
Now a day if I trying to reach him I don’t have any media to reach him.
There are many things which is going to wrong in favor of Kotak Life Insurance & I am effecting for wrong selling by kotak Life Insurance employee because 18,000/= is big amount for me.
I hereby request your good self to kindly investigate into this fraud and help me recover my losses. Apart from monetary trouble, it was their attitude and work ethics that shocked me and am seeking justice from you
If I will not get any reply or unfavorable reply towards the same, I will send whole in details to IRDA Grievance Cell within 10 Days & other many related govt. department who taken care of consumer complain & take corrective action. Kindly inform me what kotak Life Insurance co. can do for the same case. Looking forward your positive decision for the same from Kotak Side
.
Incase, you choose not to pursue this matter any further; I will be forced to take legal action and will demand compensation too. Kindly do the needful at the earliest as your esteemed firm may lose its valuable reputation.
Warm Regards,
Anjani Pandey