[Resolved]  Kotak Mahindra Prime Ltd. — HARASSMENT AFTER TAKING LOAN AGAINST CAR LOAN

Address:

East Delhi, Delhi

AGGREEMENT NO. CF8184320


TO WHOMSOVER IT MAY CONCERN

MY NAME IS ANU JAIN AND I HAVE BEEN ASSOCIATED WITH KOTAK MAHINDRA BANK FOR ALMOST 8 YEARS DUE TO CAR LOAN. I HAD A SMOOTH RUNNING TILL LAST YEAR BUT I WAS REPEATEDLY GETTING OFFERS OF ANOTHER LOAN AGAINST MY CAR LOAN. WHEN I ENQUIRED ABOUT THIS SECOND LOAN I HAD ALMOST 5-6 CALLS A DAY TO TAKE THIS LOAN. I WAS PROMISED MANY THINGS BY THE ASSOCIATE LIKE PAPER FREE FAST LOAN, SAME RATE OF INTEREST, ETC. SAME PROCESSING FEE WAS ALSO PROMISED.

I WAS OFFERED THIS LOAN OF AMOUNT Rs.3,000,00/- BUT LOAN SANCTIONED WAS Rs.2,02,479/- AND ULTIMATELY RECEIVED IN MY ACCOUNT OF Rs.1,934,00/-. DIFFRENCE OF ALMOST Rs. 9000/-. WE DONT EVEN KNOW THAT OF WHAT THIS CHARGES HAVE BEEN DEDUCTED.

I WOULD LIKE TO BRING IN YOUR KIND NOTICE THAT I HAVE BEEN FACING REAL TIME ISSUES SINCE THE DAY I HAVE TAKEN THIS LOAN. MY HUSBAND AND I HAVE BEEN GETTING CALLS ABOUT THE LOAN AND WE HAVE MADE SEVERAL ATTEMPTS TO VISIT KOTAK MAHINDRA OFFICE BUT ALL INVAIN. NO MANAGER HAD A COURTESY TO MEET US.

ULTIMATELY DUE TO DIFFERENCE IN THE RATE OF INTEREST AND FAKE PROMISES WE INFORMED THEM THAT WE ARE NOT KEEN ON TAKING THIS LOAN BUT WE WERE FORCED TO TAKE THE LOAN. WE TRIED TO STOP PAYMENT THINKING SOMEONE WILL MAKE EFFORTS TO TALK TO US AND MAKE EFFORTS BUT AGAIN ALL INVAIN.

OUR CAR LOAN IS RUNNING ABSOLUTELY FINE BUT DUE TO THIS LOAN SOME EXECUTIVE CAME TO MY HUSBANDS WORK PLACE AND HARRASED HIM. THEY SAID THAT DUE TO NON PAYMENT YOUR CAR WILL BE TAKE BACK IN CONTROL OF THE BANK. PLEASE NOTE THE LOAN IS IN MY NAME AND I WAS NOT INFORMED ABOUT THIS INFACT NO NOTICE FROM THE BANK WAS RECEIVED BY ME.

AFTER MY CAR WAS TAKEN BY THE BANK WE HAD TO GO TO THE COURT TO APPROACH FOR JUSTICE. AFTER A WEEK OF HARD WORK WE GOT JUSTICE AND COURT ASKED US TO MAKE PAYMENTS OF A PARTICULAR AMOUNT WHICH WAS PAID BY MY HUSBAND THE SAME DAY. AFTER THAT WE WERE ALLOWED TO TAKE OVER OUR CAR BACK.

EVEN AFTER THAT WE ARE GETTING CALLS ABOUT THE BOUNCED BACK CHARGES FROM THE BANK.

I HAVE BEEN HARRASED EVERY DAY FROM SOME EXECUTIVE OR ANOTHER.

I WANT JUSTICE AND CLOSURE OF THIS LOAN ASAP.

MY ,MOBILE NO. IS[protected]. IN CASE I AM SUPPOSED TO MEET SOMEONE AND CLOSE THIS PLEASE CONTACT ME.

REGARDS
ANU JAIN