[Resolved]  Kotak Mahindra — Unwantedly debited money from Savings bank A/C, False commitment and no proper response from customer care officers.

Address:

Chennai, Tamil Nadu

Hi All,

Am holding SB account(Debit Card) in kotak mahindra bank and this is Professional A/C so they said no minimum balance for this. Few days back INR 150 debited from my A/C. When I spoke with customer care officer, they said, it is for non-maintaining charge(Month of Feb 2013), I have to maintain minimum balance or need to withdraw more than 10000 from ATM.

After few days again they debited INR 246, when I check with customer care officer, they didn't give any proper answer, seems this also debited for same reason(for Month of Feb only). This time they said I have to do transaction INR 5000 in a month. When I requesting to forward next higher official to clarify this issue, they are not ready to do that. After keep on request, they have disconnected the call.

Am facing problem for Debit card itself, then think about credit card, Kotak Mahindra bank cheating people. Am planning to go for close my SB A/C.

Best Regards,
R.Mohan
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