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[Resolved]  Kotak Personal Loan — fraud

I had applied for a loan which was i Supose was not clear than suddenly an EMI for Rs/-7425 was deducted from my acct then I contacted Kotak Bank, they said the loan was cleared howevre the Chq was lying with there Ececutive and they said in order to close the acct I need to pay Rs/ 2000, then they will return my cheque other wise they will keep changing the EMI .I did that as well, Still they did not close the acct and now I am getting from collection dept for paying another EMI . luckly I did not kept any money in my bank acct, other wise they would have deducted another EMI and know I am geting calls from collection dept, Am affraid the this case will show Bounce chk on my acct and when I try to speak tio them they says that they are looking in the mater and nothing has happened so far, I m not able to take any loan from any other bank more over this is also spoling my reputation . Kindly hepl how to come out of this situation and also to lodge a complaint against them
Loan Number -spl250006
Full Name : Sujit Kumar Yadav
Adress : 1/jaswant park, Near Home for the aged, Mahakali road andheri east mumbai 400093
Contact NUMBER :Office [protected]
Residence NUMber :[protected]
Mobile : [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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    Kotak Mahindra Bank
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
    3981
    Pending
    0
    Resolved
    1137
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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