[Resolved]  Kotak Securities — Insult by the employee

I invested with kotak considering it to be a very reputed company. I invested a big amount with kotak. Being a client with huge investment, iam sorry to say that you have really il mannered employees who literally insult your clients. Who will invest with kotak, to get insulted?? Your employee MR. PRAKASH ARYA from CHANDIGARH BRANCH, is really ill mannered person. He does not know how to deal with a client. And after dealing with a client, he insults them. What kind of employees do u possess?? Is this the reputation of KOTAK??? Thank you very much for the regard given to us by your employee.
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Aug 14, 2020
Complaint marked as Resolved 
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Hi,

I have also experienced same from Kotak Securities executive Kamlesh Shah from Borivali-Mumbai branch. I have reached him to submit address change document. He has started arguing without looking into documents. I have shown him online document & required proof. Rather guiding to customer, his intention was to avoid give responsibilty. How can reputed financial institute can afford this type of executives to provide service to thier customers.

I hope looking out with these no of complaints, Kotak Security will take action against these type representatives of thier institutes.
THERE IS A PERSON BY NAME PRASHANTH IN HYDERABAD BRANCH. WHO LOOKS AFTER THE COMMODITIES DIVISION. SUCH IS THE WORK CULTURE OF THESE PEOPLE IS

THERE IS TOTALLY INDISCIPLINE IN THEIR WORK

THEY DON, T KNOW HOW TO TALK TO THEIR CLIENTS

NO ONE TAKES RESPONSIBLITY, FOR ANY WORK.

THESE PIGS. WILL TELL THAT. I HAVE REQUESTED THE CO TO REDUCE BROKERAGE. HE HE RARELY DOES. IF YOU COMPLAIN ABOUT IT AGAIN. NEXT TIME HE WILL NOT ANSWER YOU PHONE.

ONE BIG REQUEST- FOR ALL TRADERS. DON, T TRADE IN KOTAK IN HYDERABAD. BEKAR SALLE BOSEDK

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