[Resolved]  Kotak Securities — Unreliable Kotak securities

i have been calling kotak helpline for my lost trade password, i need finance urgently from my trading account to pay salaries, kotak is not giving any accurate response
call 1. they said they can take money from my account in to trading account but cannot put my sold share market amount back to it.
call 2. they asked me to apply online, i did it and then also called and confirmed my alternative mailing add.
call 3. customer sales executives are just helpless with the useless computer information system that can never take decisions.

now its 22nd of july n am facing salary issues by my employees.