[Resolved]  Kotak Securities — mishandled the a/c cause me 42-45000

Address:East Delhi, Delhi

hi,
this is to inform you that a/c XLWR3 has been handling since last 1.5 months after many times request by mr. ranjit mishandled the a/x and not it is almost total loss of 42000 to 45000 rs. in Nov. itself only.

al it started when he told me to start derivatives and i told him that i dont have any knoweldge of call , put, derivatives, open interest , futures and he told me that not to worry i will handle ur a/c without making losses though he already handled and put my a/c in loss in CASH also. after making lots of efforts he made me agree to do this and in the begining he was going okay but suddenly he started doing trades furiously and all this ended in the loss of[protected]. and after that he plan to leave fromthis job, and he repeatedly calls me to sign the ledger confirmation, to release him early from the job, but i didnt, and told him to pay the losses he made to me, the ledger showing 29000 some odd amt which i made loss in the month but added to this amt. two to four times the debitfalls in my a/c and scrips sold to bear the losses he traded.

and when i didnt sign the ledger confirmation, mr. ranjit and mr. sumit called me to sign the document to realease him earliers as possible. but i deny.
Was this information helpful?
No (0)
Yes (0)
Oct 5, 2017
Complaint marked as Resolved 
ok
Complaint comments 

Comments

Dear Manmohan,


We hear you. Please be assured that we will look into the matter and address your concern at the earliest. You can also write to us at- ks.[protected]@kotak.com

Regards,
Team Kotak Securities
Dear Manmohan,


We hear you. Please be assured that we will look into the matter and address your concern at the earliest. You can also write to us at - ks.[protected]@kotak.com

Regards,
Team Kotak Securities
Dear Manmohan,

This has reference to your complaint dated 21st December 2011 with regard to the trades executed in your account.

In this connection, we would like to state that your complaint has been forwarded to the department concerned and they are looking into the concerns raised by you and shall revert back shortly.

Thanking you for your patience.


Thanking You,
For Kotak Securities Limited
Dear Manmohan,

This has reference to your complaint dated 22nd December 2011 with regard to the trades executed in your account.

In this connection, we would like to state that your complaint has been forwarded to the department concerned and they are looking into the concerns raised by you and shall revert back shortly.

Thanking you for your patience.


Thanking You,
For Kotak Securities Limited
Dear Manmohan,

In reference to your communication indicating the withdrawal of the complaint dated 21st December 2011

We would like to inform you that the complaint is officially closed at our end.
For any future assistance needed, you could always write to us at service.[protected]@kotak.com & we would be happy to serve you

Regards,
Team Kotak Securities
Dear Manmohan,

In reference to your communication indicating the withdrawal of the complaint dated 22nd December 2011

We would like to inform you that the complaint is officially closed at our end.
For any future assistance needed, you could always write to us at service.[protected]@kotak.com & we would be happy to serve you

Regards,
Team Kotak Securities

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Securities
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    384
    Pending
    0
    Resolved
    227
    Kotak Securities Phone
    +91 6652 9191
    +91 6621 6666
    Kotak Securities Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Securities contact information