[Resolved] Kotak Securities Ltd Mumbai — poor customer service from Kotak Securities | |
Hi this is Anirudha A. Deshapnde here. I want to file a complain against kotak securities for not providing any proper treatment to their customer. I have a Demat account with kotak securities. The DPID : IN300214 Client Code : XLPJ9 Its almost 4 moths have been passed for a simple change in email address updation. I have submitted them the documents and written application twice for the change in my registered email address. Also i have done follow up with them by calling at customer care 25-30 times in last 4 months. But these guys are not doing anything. Also recently they have sent me one depository bill cum transaction statement in which they are showing the updated emailID. But for me to log in to my account they have not updated the email address. Also none of the senior person form kotak is addressing to this problem. Because of this i am having huge problem for trading purpose. Please look into this. Thanks, Anirudha Deshpande [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
IPO rejected due to insufficient balance
IPO rejected due to insufficient balance . I have transfered 15000 to IPO/mutual fund .And IPO order cost was 14100. Even if sufficient amount was present IPO got rejected which is very unstatisfied . Hi,
We regret the inconvenience caused. Request you to provide your client ID and contact details at ks.[protected]@kotak.com for us to investigate on the issue highlighted.
Regards,
Team Kotak Securities
We regret the inconvenience caused. Request you to provide your client ID and contact details at ks.[protected]@kotak.com for us to investigate on the issue highlighted.
Regards,
Team Kotak Securities
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+91 6652 9191
+91 6621 6666
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. Request you to kindly update your email address in Trading & DP profile and also submit relevant documents to any of the nearest Kotak Securities branch at the earliest.
Regards,
Team Kotak Securities