[Resolved]  Kotak Securities — Poor Service

KOTAK SECURITIES IS A VERY BAD FIRM. THEY DO NOT GIVE ANY SERVICE AND SQEEZE THE CUSTOMER.

kotak securities do not provide but service but levy interest on interest. they do not deposit the cheques sent to them, for months together and debit the account by interst amt.

Kotak Securiteis grievance number 30305757 is a farce. they do not solve any grievance.
Their PMS SELECT II was a FRAUD. They collected 10L and repaid 5L at teh end without bothering for customer interest.

Dear Snehali,

This response is from Kotak Securities.

We wish to resolve your issue at the earliest.
For the same we need your client details as our system is unable to track an account in your name.
Kindly provide us with your contact details too to help us better.

We take this as an opportunity to thank you for your feedback.
You can mail your details to ks.[protected]@kotak.com

Regards,
Kotak Securities

Dear Somnath and Snehali,

This response is from Kotak Securities.

We regret the inconvenience caused.
Your address has been updated in our system and your debit too has been reversed.

We hope all your issues stand resolved and take this opportunity to thank you for your feedback.
For any further queries or assistance mail us at ks.[protected]@kotak.com

Regards,

Kotak Securities

KINDLY TAKE THIS COMMUNICATION AS A PERMANENT REQUEST FOR PHYSICAL CONTRACT NOTES FOR EVERY MONTH BY THE FIRST WEEK OF THE FOLLOWING MONTH. CHARGES OF RS 49 PER MONTH FOR THE SAME MAY BE DEDUCTED FROM MY BANK A/C AS AND WHEN THE CONTRACTS HAVE BEEN PROCESSED AND COURIERED. I HAVE BEEN POSTING QUERIES RE THE SENDING OF PHYSICAL CONTRACTS EVERY MONTH BUT THE SERVICE RESPONSE HAS BEEN VERY POOR LEADING ME TO MAKE SEVERAL CALLS AND POSTING REPEATED QUERIES AND REMINDERS. PLEASE ENSURE THAT THIS IS NOT NECESSARY ANY MORE BY ACTING SPEEDILY AND PROMPTLY ON THIS REQUEST.
MENA KIRPALANI
KPC CLIENT ID M5U54