[Resolved]  Kotak Securities — DIDN'T CHANGE ADDRESS, DID NOT SEND BILLS FOR 2 YEARS

Address:Mumbai Suburban, Maharashtra

KOTAK SECURITIES DID NOT CHANGE MY ADDRESS FOR 2 YEARS. THEY DID NOT SUPPLY ME A STATEMENT OF MY DMAT HOLDING EVEN AFTER REPEATED REQUESTS THR THEIR RM MR MANISH BANSAL. AFTER SEVERAL COMPLAINTS AND SEVERAL VISITS THEY CHNAGED TEH ADDRESS AFTER 2 YEARS AND THEN ONE FINE DAY TEHIR BACK OFFFICE SENDS A DEBIT NOTE WITH INTERST @23PC.
TEHRE SI CLEAR DEFICIENCY OF SERVICE AND THEY SHOIULD RECOVER TEH COST FROM TEHRI PERSONS WHODID NOT PROVIDE SERVICE.
WHEN COMPLAINED BY EMAIL & ALSO ON TEHIR PHONE 30305757 THEY ARE JUST NOT BOTHERED. THEY ARE VERY THICK SKIN FRAUDSTERS.
* IN PMS SELECT II THEY HAVE CHEATED THEIR CUSTOMER BY 50%.
** IN KOTAK BANK ONE FINE DAY THEY CHNAGED THE MIN BALANCE FROM 0 TO RS 20,000/- AND LEVIED AQB CHARGES, AFYTER PROTESTS THEY REVERSED;
*** IN DEMAT A/C OPENING THEY COLLECTED TEH AMOUNT BUT DIDNT OPEN TEH ACCOUNT, WHEN PREVAIELD UPON THEY SAID TEH FORMS ARE CLOSED FOR INCOMPLETE DOX. WHEN PERSISTED IT WAS FOUND THAT ONE MR AMIT WAS REMOVED FORM SERVICE AND NOBODY BOTHERED TO CHECK HIS PENDING WORK..
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Somnath and Snehali,

This response is from Kotak Securities.

We regret the inconvenience caused.
Your address has been updated in our system and your debit too has been reversed.

We hope all your issues stand resolved and take this opportunity to thank you for your feedback.
For any further queries or assistance mail us at ks.[protected]@kotak.com

Regards,

Kotak Securities

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