[Resolved] Kotak Securities — Trading account | |||
Hi, Kotak securities service is not up to the mark. I am facing the issues in trading account from day one onwards. Customer care people are completely helpless and they are unable answer any queries which I was raised in the telecon but, they are asking me to refer FAQ :) because they don't know the answers and obviously my queries answers won't be there in FAQ's. After sending my queries to customer care through mail they even not responded from last 2 weeks and even i haven't got compliant number. They are claiming that they will provide best service :) FUNNY Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I have too gone through the same ordeal.Their customer service has a lot to be desired.They have not been imparted proper training and lack core competency, thus have stopped trading altogether due to heavy loss due to this and malfunctioning Keatpro X.
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+91 6652 9191
+91 6621 6666
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. We request you to share your client id & contact details with us at ks.[protected]@kotak.com so our customer care executive can get in touch with you and address your concern at the earliest.
Regards,
Team Kotak Securities