Kotak Smart Advantage Plan — Misleading | |||
I have bought Kotak Smart Advantage plan from Kotak Life insurance. At that time kotak executive told that u have to pay for just 3 yrs and after completion of 3 yrs u can withdraw or surrender your policy. You will all your money back with any interest during 3 yrs period. But when I going for surrender after 3 yrs, their executive told me that you will not get first premium as this will be get only if we complete 20yrs of policy term. I have paid Rs.45000 for 3yrs and I got only Rs. 28000 when I surrendered. This is really misleading for customer's money. IRDA should look into this matter and act on this type issues. Make some strict actions against this type of organisations who are misleading with people. I will never recommend anyone for any of the product of Kotak. IRDA should do something and give us our money back atleast our money from this organisation. We don't wan't any interest. Was this information helpful? | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
We understand your concern in accordance to the surrender value for your policy.
We request you to kindly write to kli.[protected]@kotak.com along with your policy number to assist you better.
Regards,
Kotak Support Team