[Resolved]  Kotak Supar Advantage Plan — Miscommitments/Threat/ Fraud By advisors

In Continuation to my earlier complaint dated on 07/2/2010.Sh.Ashok Kumar Jha visited my home at 9-30 pm on 17.02.2010 in the wee hours and clarified me following thing.

· That the representative (Anushka Pathak) who confirmed me all the benefits of Super Advantage Plan was not a Branch Head of Kotak Mahindra Life Insurance as she introduced herself but was a Tele Caller (Yet to be confirmed whether she was an IRDA Certified)

· That all the compensations and benefits explained by her was not correct and there were many misleading information she gave to me, net on net 90% commitments given by Anushka Pathak were false. It was also clarified to me that Company do not have such types of benefits with this policy.

· That he (Ashok Jha) and his Team is responsible for all the miscommitments and fraud.(forged signature) done with me, in spite of repeatedly about the person who has done forge signature of mine, he didn’t revealed me the name of person who done forged sign.

· That he has taken immediate action on this and has dealt hard with the culprit

· That he requested and suggested me to surrender my policy and to take money which will be credited to my account after the deduction of some nominal charges and same deduction will be compensated by them locally.

After a long discussion of about an hour I informed to Mr. Jha that suggestion given by him will be discussed by me with my family members & colleagues and will get back to him later.
Meanwhile a very next day I received call from my senior colleague that one lady named Prabhjot Arora from Ludhiana Kotak Mahindra Life Insurance has called him up and pressurizing him to tell Hanuwant singh(me) to withdraw his complaint and relook his policy. But my senior refused to do the same as he was aware of fraud done with me.

And again on 19/2/2010 after having received 3 miscalls from mobile no [protected] on my cell,I called back on that cell no and found Mrs Prabhjot Arora was on other line speaking to me in very very harsh language.She told me that “Mr Hanuwant singh you don’t know who I ‘am” and she used very abusive and rough language. She also mentioned that they usually do such type of miss-commitments with the customer to sell their product and there is nothing a new.

After this I received call from one of my colleague that Prabhjot Arora has also called him up and confirmed him that she has warned Hanuwant Singh not to write any mail against the miscommitments and fraud done with him further to our company, net on net she clearly said that the commitments given by company officials can never be fulfilled by them and at the end hanuwant will be forced to surrender his policy.

So I Request you to take strict action against Company representatives Prabhjot Arora .