Kurl - On — Poor quality of mattresses and after sales staff.

Kurl - On — Poor quality of mattresses and after sales staff.

M Mohan Agarwal from Kolkata, West Bengal

Dear sir, i had purchased kurl-on mattresses on[protected] from your lucknow distributor : M/S Bharat Foam House, Opp. Sahara Shopping Centre, Faizabad Road, Indra Nagar, Lucknow. Tel. :[protected], 4011914. Distributor's Invoice Number 291 dated[protected] , Brand : Kurl-on Super Deluxe Ultra , Size: 72"/48"/4" , Sl.No. 258, Price Rs. 5260/=. For the last two months i have been pursuing M/S Bharat Foam House that the mattresses has sagged and it is not retaining its original shape on the top even this is happen durig the guarantee period which is hurting us. We have stopped using the the same. M/S Bharat have been given assurance that once you will give the photostat copies of the guarantee card and cash memo company representative will contact you within seven days and he will authorised to replace the defective mattresses. Since no concrete steps have been taken by M/S Bharat Foam House, we request your good self to verify the defects to your satisfaction and replace these on urgent basis. Thanking you, Yours faithfully, Mohan Agarwal Was this information helpful? No (0) Yes (0)

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subodh kumar

from Bengaluru, Karnataka

We've purchased a mattress vide bill no sal-016565 on 7/2/09 supplied by priya marketing c- 37 2nd avenue anna nagar chennai. this was a replacement for the earlier mattress purchased from the dealer- New foam palace No 50 halls road chennai (original purchase date -8/12/2008) . The same started sagging again within 2 months and even after repeated contact and reminders your local office has not responded properly. One Mr. Gunashekhar supposed to be area branch manager having cell no [protected] has been repeatedly telling that he will come and do the needful but all in vain till today. we are using your mattress for last 15 years without any complaint previously but this time the mattress is not of the same quality and top of that the response from your local office is highly irresponsible. Iwill request the concerned authority to take a proper action immediatedly to avoid any consequences later on. awaiting your response.

Subodh kumar

37 barnaby road

meenu apartments flat no 5

kilpauk chennai-10

[protected]

[protected], [protected]