[Resolved]  Lenovo — Warranty Extension

I have paid for the warranty through a/c payee cheque on the instruction of a warranty sales executive named Ritu of lenovo company but it has not been extended. I notified it to the company through mails but no action has been taken. The mail send is as under. Please get my warranty extended


Dear Mr. Vinay,
I am Ashish S Noel I have paid for my warranty on 30th dec. 08 through cheque (Cheque no.-983152). My machine type is lenovo notebook 510 - 44Q - 7758 - ME00842. My bill no of extended warrenty is 35461. It is almost 6 months since i have made the payment still my warranty is not extended neither i received any document through mail. I tried communicating on phone but no responce. According to your department they had sent the certificate by mail but since my address has changed so it returned. I have provided the new address to them long back but no action seems to taken as i have not recieved any certificate by mail till now. I dont know why it is been delayed unnecessarialy, if I dont recieve the certificate soon i will be filling a complaint in the comsumer court. I hope I will not have to do that. I am forwarding you the recent conversations with your department.

My new address is -
Ashish S. Noel,
C/o Mr. Victor Singh,
G-3, Friends Garden,
Near Holy Public School,
Sikandra,
Agra.
Pin- 282007

Thanks


[protected][protected][protected][protected]
Ashish S. Noel

Lecturer,

Amity School Of Business,

Amity University,

Noida.





----- Forwarded Message ----
From: jack noel <[protected]@yahoo.com>
To: lenovo.[protected]@rteservices.com
Sent: Thursday, 28 May, 2009 2:33:33 PM
Subject: Fw: Complaint Regarding Warranty Extention(Reminder)


Dear Mr. Romil,
This is a reminder regarding the non extention of my warranty for which i have earlier mailed you. I hope that this problem will be sorted soon. Hpoing for your co-operation.

Thanks & Regards



[protected][protected][protected][protected]
Ashish S. Noel

Lecturer,

Amity School Of Business,

Amity University,

Noida.





----- Forwarded Message ----
From: jack noel <[protected]@yahoo.com>
To: lenovo.[protected]@rteservices.com
Sent: Monday, 18 May, 2009 4:52:44 PM
Subject: Complaint Regarding Warranty Extention


Dear Mr. Romil,
I am Ashish Samarpit Noel & this mail is regarding non extention of warranty of my lenovo notebook for which i have made the payment in the month of december '08 (30/12/2008) through cheque (Cheque no.-983152). My machine type is lenovo notebook 510 - 44Q - 7758 - ME00842. My bill no of extended warrenty is 35461. It is almost 6 months since i have made the payment still my warranty is not extended neither i received any document through mail. I tried communicating on phone but no responce, please look into the matter & take necessary steps. Hoping for your co-operation.
Thanking you

Regards





[protected][protected][protected][protected]
Ashish S. Noel

Lecturer,

Amity School Of Business,

Amity University,

Noida.

Lenovo — No service despite warranty extension

Hello,

I bought my lenovo y410 laptop in Feb '08. Since the day I bought the laptop I have been facing problems with the laptop. First my speakers went off, the my CD Rom (I have never been able to write even a single cd), and now my battery has stopped charging. The company told me that there would be a warranty extension program. I paid Rs.6000 for warranty extension. Then this issue of battery not charging came up. When I called them up, they said this period doesnot include any battery replacements. No clause is present on the warranty extension document like that, and yet again the DVD drive has stopped functioning.

Kindly tell what to do

Thanking You,

Varunn Kaushik
mob-[protected]

dear sir, i have purches a laptop in 20 feb 2009 and my warranty shows out of warranty.what could i do tjis time.

Hello,

I have not received any communication regarding this complaint.

Please look into this ASAP. It would be of great help.

Thanks,
Namrata

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for changing my pc

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