Letsbuy.com — No Delivery | |||
Dear Sir, I placed one order (My First) No. LSB-809864, on dated 26.01.2012 for 2 nos. Ajanta OLC-20 Digital Wall Clock. Latter after browsing net, i came across hundreds and thousands of complaints against letsbuy.com. I called up and also wrote to them, i was assured that the item will be despatched soon. On 03.02.2012 I got a mail from them that the item has been dispatched through Blue Dart with AWB No.[protected]. When I tried to track the same in blue Dart's site, the no. provided found to be a fake one. I again wrote to them, and also called them. I was replied on 09.02.2012 that they too are puzzled and they are escalating my complaint to their logistics department. The complaint no. given to me was CC[protected]. I believe they are cheating their Customers. I would request the Consumer Court to take appropriate action against them. Regards Debasis Misra +91 [protected] Was this information helpful? | |||
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After few days, I called up and also wrote to them inquiring status of my order, I was assured that the item will be dispatched soon.
On 03.02.2012 I got a mail from them that the item has been dispatched through Blue Dart with AWB No.[protected]..
When I tried to track the same in blue Dart's site, the no. provided found to be a fake one.
I again wrote to them, and also called them. I was replied on 09.02.2012 that they too are puzzled and they are escalating my complaint to their logistics department. The complaint no. given to me was CC[protected].
Again they confirmed that they have dispatched the item. The AWB nos. [protected] & [protected] on dated 13.02.2012. of Blue Dart. Again these nos. found to be fake. I again called up and wrote emails, to which they assured to look into the matter.
For the third time they said the item has been dispatched through Blue Dart with AWB nos. [protected] & [protected] on dated 17.02.2012. When I checked them out I was shocked to find that the shipment was addressed to Delhi and already received by someone named Vishal. I stay in Orissa, and how come the items were shipped & received inside Delhi. I again called up Customer care. They informed that the complain registered earlier has been closed. When I requested to talk with their seniors, after a long wait the call was dropped from their side.
I have made numerous calls and written dozens of emails. However, I am not getting any help and the product ordered not received todate.