Letsbuy.com — non delivery of product

cybercrimeimphal

from Bongaigaon, Assam

Address:

Gurgaon, Haryana

I received the following three emails from letsbuy.com after making an order no LSB-927276 on 16/03/2012 but I have not received any response from them till today, the 22nd March 2012. And moreover they never pick their customer care no also.

Dear Rajkumar Kohel,
Mail No1:
We thank you for placing an order with www.letsbuy.com. We wish to inform you that your payment for the Order LSB-927276 has been processed successfully. The details of your order are as follows:
Payment method: Sbi Maestro Payment Status: Confirmed

S. No. Products Unit Price Item Cost

1 1 x Benq 18.5W (G925HDA) LCD Monitor 4,999 4,999
Total: Rs.4999

SOLD TO: SHIP TO
Rajkumar Kohel
Soibam Leikai Ayangpalli Road, opposite Modern Gate
[protected]
Imphal
Manipur-795001
India Rajkumar Kohel
Soibam Leikai Ayangpalli Road, opposite Modern Gate
[protected]
Imphal
Manipur-795001
India
[protected]@gmail.com

You can verify the status of your payment by logging in to your Letsbuy account. Thank you for your patience and support.

For further queries and details you can write to us at [protected]@letsbuy.com or you can contact us on[protected] am to 9 pm, 7 days a week).

Happy Shopping!
Team Letsbuy
Contact Customer Ser

Mail No:2
Dear Rajkumar Kohel,

Greetings from Letsbuy.com!

Thanks for your visit to our website.

We regret to inform you that your order ID LSB-927276 placed by you will be delayed due to some uncontrollable circumstances.

We deeply regret the delay in delivery of the product but we assure you that we are trying all possible means to deliver this product at the earliest to you.

We will keep you informed as & when your order is ready to be dispatched.

If you have any further concern or queries, please feel free to contact our customer support team at [protected]@letsbuy.com and we'll be happy to assist you further.

We hope your patronization will remain with us in spite of this isolated event.

Best Regards
Team Letsbuy

Mail No:3

Dear Customer,

Greeting from Letsbuy.com!

Thank you for writing to us, we value our relationship with you.
You'll receive a revert from us in the next 48 working hours.

To manage your account online and to get latest updates on our
Products/Promotions/Offers, please register yourself on our website
www.letsbuy.com.

If you need any further assistance, please contact us on our Customer
Care number 0124–[protected] am to 9 pm, 7 days a week). Our customer
care team will be happy to assist you.

We assure you of our best service always.

Yours Sincerely,
Team Letsbuy

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Comments

suyash80

from Delhi, Delhi

Hi,

I had ordered 3 electronic products from letsbuy.com for a value of Rs. 3934 and after applying a gift coupon for Rs. 2000, I made a payment of Rs. 1934. After the online payment was made from my account, no order was generated. When I checked with the customer care, I was told that although the order has been processed with order no LSB 199622, I need to send the screenshot of payment and my proof of identity. Even after I sent the requisite documents, I was told that the payment has to be confirmed by the payment processor, which has not happened since the last 5 days, strangely.

Therefore, I urge readers of this complaint to abstain from buying from Letsbuy.com unless they have money to throw.

Regards
Suyash

debasishdash

from Kolkata, West Bengal

Letsbuy.com — Non-Delivery of Product

Online Purchasing of Product - BDM-Cricket Set(6), Order No : LSB-777491, Purchasing Date :[protected], Product Shipment Delivery Period as per the AD : 5-7 Working Days. This product has still not been shipped. After repeated Complaints and calls to Customer Care, there is no positive response. Customer Care No :[protected].