[Resolved] Levis Jeans — Defective Jeans
Hi my name is srikant. On Nov 15 2008 I have purshased levis jeans worth rs 2599 from "M/s LEVI's StORE, Aditya Associates, H.No. 67/A, Sy. No 1058 & 1059, Dharma Reddy Colony, St.No.1, Kukatpally, Hyderabad".
On the very first day when i used the jeans, it got teared between the left pocket and zip section. There was no accident or something that could have teared the jeans.
Immediately on the weekend i took it to shopkeepers notice. And as usual they bullied me that it happened because something sharp could have teared the jeans. And since i do not hav any proof i have to ask them to repari it by their master. So they stiched it so that that cut is not visisble.
The next day i wore the jeans to my friends reception and by the end of the night i see that the jeans go teared again in the similar fashion as the first time. The coming weekend i took it to the shopkeepers notice. This time he seems to be convinced that that it was not some sharp object that teared but the defect peice of jeans. He conveyed that he has to talk to company guy (Levi Jeans).
I visit their shop every weekend to find out the status but the shop owner has always to say to onething that the company guy from Levis did not turn up and only he can judge whether or not its a defective peace.
I reqeust this forum to please to please look into this and advice how i should go forward in either getting a new jeans or reimbursement of money.
Thanks in Advance.
Complaint marked as Resolved Aug 14, 2020
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