[Resolved] LG 3 Star Window Ac — Breakdown of AC in 15 minutes of installation | |
I purchased LG 3 Star AC from 'Comfort' dealer at Bhopal.After installation it broke down in 15 minutes after the departure of the company's technician (carpenter).Complaint was lodged immediately.It is the third day that no one turned up to attend.It is an insult to the injury.Firstly, product should not fail, secondly, in such case it should be attended promptly as company's goodwill is at stake. In fact, in such cases the defective product should immediately be lifted by the company and replaced with a new one.It is my third experience of bad product of LG.In one case LG TV 25" was showing verticals as curved figures and the company admitted the mistake and refunded the amount.In second case, LG microwave oven failed immediately after installation and the product was taken back and got repaired after 7 days.Will the company act positively. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
i want to purchase window Ac through instalment. can you give me procedure and detail information about models.
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LG 3 STAR WINDOW AC — failure to deliver my product on time
I have purchased LG window AC on 2nd may 2011. I have paid in cash for that and i was assured that AC will be delivered till 3:00 pm on 3rd may 2011. But no one even bothered to inform about the status of delivery. I called myself at 3:00pm and they told me that i ll receive the AC around 6:00pm, than also no response. I called again at 6 they told me that it will be delivered around 9.but again they failed to deliver. i called again at night they gave me time of around 11:30-12:00am...but when i called again at 12:00am.... The phone was switched off. now on 4th may 2011 i have been calling since 9 am...but no response...they pick my call up and they disconnect it everytime..... now they are saying....that AC wont be deliverd today also... WHAT THE HECK....I am gonna file a case against them in consumer court... and everyone else who is also fed up with reliance digital...PLEASE STAND FOR YOURSELF AND RAISE THE VOICE AGAINST WHAT IS WRONG.
Dr. Sulekha Singh
order no. [protected]
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