LG AC — POOR SERVICES | |
hi Earlier i m a pride owner of LG product, i always recommend my known to's for purchsing LG product, but now i feel very sorry for them, for convincing to purchase Lg devices. As i m suffering from worst services & product provided to me, i have two lg split AC one onto my shop and another one is at my home.the new one which i had purchased on 20 April 2009 but yet no one came to give me a demo.Two person came to my home come for demo without any information and just signed the paper and move out.after two days i had called the service center again but no response yet another side my shop ac, i had complained my shop ac that it giving noise problem it give a sound like a bus started, i had complain lots of time but no action taken yet.my request to higher authorities please do the needful i also called to the MR.SUNIL(SERVICE HEAD DELHI) his contact no is [protected] but he is not to be ready to talk to the custmor. complain no:-N9C42200649 DATED 22-4-09 N9C42400518 DATED 24-4-09 N9C42713435 DATED 27-4-09 N9C42814125 DATED 28-4-09 N9C43008306 DATED 28-4-09 MY REQUEST TO ANOTHER PEOPLE PLEASE DO NOT PURCHASED ANY LG PRODUCT AND DO NOT SUGGEST TO ANY ONE TO DO THE SAME Was this information helpful? | |
 2 Comments | |
Comments
Hi,
I have bought LG Air conditioner in March’09. Almost 6 months over. While purchasing the A/C your representative confirmed as the General Service will be provided for the product 3 times after 3 months. But so far I have not got any call from your customer care people asking for an appointment.
You people have said one amount while purchasing it, later on the purchase they added up to Rs.4000 in it just for installation & some A/C Rack it seems. Also we have paid more than Rs[protected] /- for electric work to your installation person. But they told us not inform this information to the company while doing the same.
You people have not even reduced Rs. 100 /- from it. Can you please explain why you have not yet send an Engineer to do the General Service for my AC as you Committed and Sticked on the A/C [3 Free Service].
Please get in touch as soon you receive this E-mail. If not I will escalate it to any of your higher official on this.
I heard the information from lots of LG users that the LG service is very very worst after buying the product.
Please don’t prove this even to me.
Regards,
Geetha.M
I have bought LG Air conditioner in March’09. Almost 6 months over. While purchasing the A/C your representative confirmed as the General Service will be provided for the product 3 times after 3 months. But so far I have not got any call from your customer care people asking for an appointment.
You people have said one amount while purchasing it, later on the purchase they added up to Rs.4000 in it just for installation & some A/C Rack it seems. Also we have paid more than Rs[protected] /- for electric work to your installation person. But they told us not inform this information to the company while doing the same.
You people have not even reduced Rs. 100 /- from it. Can you please explain why you have not yet send an Engineer to do the General Service for my AC as you Committed and Sticked on the A/C [3 Free Service].
Please get in touch as soon you receive this E-mail. If not I will escalate it to any of your higher official on this.
I heard the information from lots of LG users that the LG service is very very worst after buying the product.
Please don’t prove this even to me.
Regards,
Geetha.M
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from LG. But I am also facing the similar problem after my DVD player DD 345 stopped
working after 1 month of purchase. LG is not ready to listen after repeated calling.
I am a Professor in BITS Pilani and now getting harassed like anything with LG products.
I also checked the status about the complaints on LG products on this site and I found
it is enormously high as compared to other companies like Philips, videocon etc.
We can start a special forum where we just aware people NOT TO BUY LG PRODUCTS.