[Resolved]  LG A/C — A/c Not working

First, If any body planning to purchase LG Product, I would like to advice them not to purchase LG Product because their service is very very worst. I purchase A/c in 2007 & problem started after fixing it some time water is leaking, every six month gas is evacuted from compressor & again new problem started from last month, the A/c is work only 2 Hours & automatically switch off.If I call the customer simply they will say our technician will attend you soon but he will be after 2 weeks. I don't know what to do with this problem. . They given us warranty but it is only on the paper whenever they came they charge heavily.
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Aug 14, 2020
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LG A/C — VERY BAD PRODUCT

I HAVE PURCHASED ONE LG A/C FROM ONE OF THE DEALER IN NEW DELHI WHEN THE A/C WAS INSTALLED AFTER INSTALLING THE A/C, IN A WEEK TIME THE BLOWER WAS MAKING NOICE AND BLOWER WAS NOT WORKING THEN WE CALLED UP AT THE CUSTOMER CENTRE THE GUY CAME AND HE SAID I WILL REPLACE THE BLOWER I TOLD HIM I DONT WANT TO REPLACE IT, I NEED NEW A/C THEN HE SAID WE CANNOT DO THIS . THEN WE CALLED UP THE DEALER (MR.PUNEET OWNER OF THE SHOP)THEY WERE SO GOOD NEXT DAY THEY CHANGED IT. THANKS TO THEM AND NOW WE HAVE A PROBLEM IN THE DISPLAY OF THE A/C I HAVE BEEN CALLING THE CUSTOMER CARE CENTRE FROM 15DAYS AND I HAVE RECEIVED A CALL FROM A GUY WHO WAS SO ROUD AND HE DOES NOT KNOW HOW TO SPEAK TO THE CUSTOMER (MY COMPLAINT ID IS:N8C[protected] SO I TOLD HIM IS THAT THE WAY TO SPEAK TO THE CUSTOMERS THEN HE DISCONNECTED THE CALL .THEN ON 18/08/08 SOMEBODY CAME AND HE SAID WHY YOU HAVE TAKEN THE LG A/C INSTEAD OF THIS YOU SHOULD BOUGHT SOME OTHER BRAND LIKE VOLTAS, O GENERAL ETC... SO THIS IS MY PERSONAL OPINION ONE SHOULD NOT BUY THE LG PRODUCTS NEVER NEVER NEVER...NEVER...NEVER BUY LG PRODUCTS... BUT THANKS TO MR.PUNEET THAT HE HELPED US LAST TIME, AND WE HAVE TOLD HIM AGAIN LETS SEE WHAT HAPPENS...
LG's much hyped 24 x 7 Service is non-existant. Prospective LG customers be aware.

LG A/C — Very Poor response

I have bought one 1.5T Split A/C on 26/02/09 and the same was installed on 01/03/09. After 15 days, there is allot of noise from Indoor unit.I made a complaint allot of time and no action took. so, I called Regional Service centre and after their action the service peoples came and changed the motor which is fitted inside the indoor unit. Two days later, again I faced the same problem. Immediately, I made a complaint and no body response my complaint and until now (23/06/09) the problem haven't solved and I am really diappointed very much..

VERY, VERY POOR RESPONSE from LG.

LG A/C — Bad Service

I bought A/C's from an LG dealer by the name of Surya in South Extension, New Delhi. After the warranty period the A/C was not cooling. I called up Surya & they sent their mechanic to fill gas. After few days again it stopped cooling. When we spoke to Surya they said they will not come . We then contacted the LG Customer Care . A mechanic came after 2 days from Servotax Services, C- 428 Sector 10, NOIDA. He told us that the earlier mechanic had damaged the A/C & we will have to pay nearly Rs 4000 for the repair.As we had no option we paid that amount & got the A/C done. It worked for just one day. The part that was changed was also damaged.After that we have been lodging compaints & calleg up but no one has come for a week. I have paid money for no fault of mine. Both the centre that I contacted are your authrised dealers. Each one blames the other for the damage.

I want my A/C repaired & claim what has been charged for no fault of mine.
yes, my AC is giving the same problem...

L/G a/c — A/c Service

Sir we have purchased two L.G a/c from Fomra Elecrticals , and we had called L.g Customer Care for the same to service the A/c on 4.4.10 they gave us a compliant no for the same which are [protected]&[protected] and said will be attened with in 24 hrs till date its not been attended by them , And when i called them today on 6.4.10 they are saying that their engg are busy so could not call u , And whern their enng are busy whey they give false commitment that u r call will be attended

LG A/C — NO SERVICE

COMPLAINT NO WITH LG SERVICE CENTRE: C[protected] C[protected] C.NO[protected].

GIVEN COMPLAINT FOR NOT WORKING OF WINDOW A/C MORE THAN 10 DAYS NO FOLLOW UP . NOBODY ATENDS AND EVEN BOTHERS TO RESPOND PROPERLY UPON TELEPHONE.

LG A/C — service issue

The day i've puchased this a/c almost 5 times i had an issue with the censor and when i call customer service they are in no position to assist. Anyhow i managed to get censor replaced but again i'm facing a service issue as despite of lodging complaint for atleast 10 times noone from LG arrived. '

Sadly i've to say that LG is one of the worst, digusting and unprofessional company when it comes after sales service and i've recommended all my friends and relatives not to go with LG.

LG A/C — Service

Dear Sir

We have purchased LG A/C From Raja Electronics on 10.08.2009 against their bill no 9751. With 3 years Extended warranty.

We logged a complaint on 27.06.2011 at Raja electronics, nagaur. But till date there is no response from dealer.

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