[Resolved] LG - DVD Player - DV 356 — Power Problem in The set since i purchased

Paramdeep Singh

from New Delhi, Delhi

Address:

Faridabad, Haryana

Dear LG,

I had purchased DVD Player DV356 from Chroma, ( Badarpur Border, Delhi). Thinking that LG products are quality products. But am very sorry to say that LG makes the worst products in India. And the service backup is equally bad.
I had a problem in the set from the 2nd month of my purchase, the DVD switches off automatically after running for 30 mins - 1 hour.
When the compliant was launched the service engineer came and changed the Power Supply ( as he told me , whether he changed or not god knows). the DVD ran good for couple of days. Then again the same problem., Again the compliant was registered the service engineer came and did the same thing again ( changed the power supply). Again the DVD ran well for couple of months.
Then again it had the same problem .

I have this problem now for the 5th time, and LG is not able to solve the issue.
Am unable to understand that a MNC like LG is not able to provide support for there own products, and there engineers are not able to repair the products.
What should i do now.
Am helpless,

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Aug 14, 2020

Complaint marked as Resolved

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Comments

ARCHANA DHAKER

from Bengaluru, Karnataka

LG — set problem

I bought LG Reliance Mobile from Bangalore before 4 months back.
now it is not charging. Battery and charger is ok.there is some problem in set.

please help me.
without this i m helpless.

ghanshyam khanolkar

from Mumbai, Maharashtra

LG Electronics — Service issue for DVD player purchased

Dear Sir,

Have purchased DVD of LG from Vijay sales Borivali (Mumbai) in july 09,,
the DVD has stopped working since 05 dec 09, have lodged complaint with the dealer same day & got the ref no as C09C0516270. since than twice the service guy asked me 2 stay at home, but he didnt arrived both the time.
there after i lodged another complaint with same offfice on 11 dec 09. no one has even bothered to give me a call for last so many days even after making several calls.

Request your intervention to bring justice.

Regards
Ghanshyam Khanolkar
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