[Resolved]  LG Electronics — LG FRIDGE LEAKAGE

Address:

Durg, Chhattisgarh

I purchased LG ref. 195SADG5,P.RED UNDER DIWALI OFFER ON 16.10.09 VIDE PARADISE ELECTRONICS,KORBA INVOICE NO. 2664. MY FREEZE HAD LEAKAGE PROBLEM FROM THE UPPER/OUTER SIDE OF THE BODY. ACCORDINGLY CONSIDERING THE FACTS, THE ABOVE FRIDGE WAS[u1] REPLACED WITH MODEL NO. GL-195SADG5/2010 BY THE LG SERVICE CENTRE KORBA. AFTER ABOUT ONE YEAR, THE PROBLEM IS NOW EXISTING. I HAVE LODGED A COMPLIANT TO CUSTOMER CARE MANY TIMES SUCH AS COMPLAINT NO. RNA[protected] ETC. BUT SERVICE MAN COME TO MY HOUSE AND TOLD ME THAT THE PROBLEM WILL BE THERE BECAUSE IN LG FRIDGE LEAKAGE PROBLEM IS COMMON IN LG REFRIGRATOR.

I HAVE REALLY SHOCKED TO HEAR SUCH TYPE OF IRRESPONSIBLE COMMENTS OF YOUR LG ENGINEERS .AS DURING PURCHASE NOBODY TOLD ME ABOUT THIS PROBLEM AND NEITHER IT HAS BEEN WRITTEN ON THE PROSPECTUS. NEITHER THEY PROPERLY RESPONSED NOR HE REPAIRED THE FRIDGE. I ALSO FELT THAT MY COMPLAINTS HAVE ALSO BEEN CLOSED BY THE LG SERVICE CENTRE, BHILAI (CHHATISGARH) WITHOUT ATTENDING THE COMPLAINT ALSO. THIS IS MAJOR PART OF CORRUPTION IN LG. KINDLY REQUEST TO DEPUTE A EXPERIENCED ENGINEER OF LG SO THAT PROBLEM COULD BE FIND OUT AND BE SOLVED AS I AM A PERMANENT AND VALUED CUSTOMER OF LG. KINDLY CO-OPERATE ME IN THIS REGARD. I AM HAVING 10 YEARS WARRANTY AND ALSO 02 YEARS EXTENDED WARRATY HAPPY LIVING PLAN. PLEASE SOLVE MY PROBLEM OF LEAKAGE INSIDE AND OUTSIDE OTHERWISE I WILL COMPELL TO GO WITH CONSUMER COURT IMMEDIATELY FOR NECESSARY COMPESATION HARASSMENT TO ME ALONGWITH ALL THE RECORDS.
AS I FELT CHEATED FROM THE LG COY. IF THIS TYPE OF MODEL IS NOW HAVING PROBLEM AND NOT SUCCESS, THE FRIDGE MAY BE REPLACED WITH ANOTHER ONE MODEL OR MY BILLED AMOUNT MAY BE GIVEN TO ME FOR PURCHASE THE REFRIDGERATOR FROM ANOTHER COY.
MY CONTACT NO. IS – [protected]
MY MAIL ID- [protected]@gmail.com