[Resolved] LG LCD TV — LG customer service | |
I’m trying to get resolution on my LG LCD TV display issue with LG customer service center. I received the problem call id W9C50800440 on May 8th and till date not able to get solution for the issue. Also note that LCD TV is still under Warranty. I continuously was in touch with Shri Ganesh Electronics (Authorized Service Center for LG in Mumbai) in last 2 months but never got satisfactory answers on all status related query. On top of that 3 times service engineer visited my home and was not able to understand the issue first and then came with incorrect solution. Finally today I was told by Shri Ganesh Electronics to escalate this issue to their Manager Manish Sawant as they can’t do anything else now. I tried calling Manish on his cell but he is never reachable. Also below mentioned Mumbai Regional Service Office contact provided on LG Web site is not reachable at any time. [Contact Person: Ajay Pattanker Contact No (Lan/FAX/Mom no) :[protected] 28352889] Appreciate if I can get some help on this. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
usb not working my lcd tv 32'' i purches last year nov-2009
D.Suresh
hyderabad-ap,
Mobile [protected]
D.Suresh
hyderabad-ap,
Mobile [protected]
I think the important point here is that the guys came and changed your speakers in 5 days. I had a problem with LG LCD with dark patches on the screen i complained with only one month of warranty left and they came and replaced the panel with a new one within 5 days. I think that is great customer service. When i call ed the lady said the guy would be there in 24 hrs and he was there the guy who visited said it will take one week to get the new pannel and in one week they came and replaced it.
I would difinitely buy LG again
I would difinitely buy LG again
goodday, i want to know about the condition and the payment of my lcs i brought last week monday the serial no is 903srgm4715926 lcd, thanks
dear sir,
i have purchase the LCD TV FROM CROMA CENTRE, RAJAURI GARDEN, NEW DELHI, TV PURCHASE ON 29/10/2010, VIDE BILL NO.[protected], MODEL NO. 22LU11, I HAVE PURCHASE TV IN THE NAME OF S.K. PRINTER, NARAINA, NEW DELHI-110028,
MY MOB. NO. IS MOB.- [protected], [protected]
I HAVE VISIT THE CROMA CENTRE RAJAURI GARDEN AGAIN & AGAIN BUT NOW A DAYS NO RESPONSE FROM THAT CENTRE, WE ALSO CONTACT TO LG CUSTOMER CARE BUT NO RESPONSE ALSO.
PLEAED LOOK IN TO MATTER ON URGENT BASIS,
KINDLY SEND THE EXECUTIVE FOR SERVICE OF TV IN MY NEW CORRESPONDENCE ADDRESS AS UNDER GIVEN BELOW:
THANKS & REGARDS
SUNIL KUMAR
S.K.PRINTERS
NEW ADDRESS : CB-55, RING ROAD NARAINA, NEW DELHI-11028
CONTACT NO. [protected], [protected]
OLD ADDRESS : CB-13, RING ROAD NARAINA, NEW DELHI-11028
CONTACT NO. [protected], [protected]
i have purchase the LCD TV FROM CROMA CENTRE, RAJAURI GARDEN, NEW DELHI, TV PURCHASE ON 29/10/2010, VIDE BILL NO.[protected], MODEL NO. 22LU11, I HAVE PURCHASE TV IN THE NAME OF S.K. PRINTER, NARAINA, NEW DELHI-110028,
MY MOB. NO. IS MOB.- [protected], [protected]
I HAVE VISIT THE CROMA CENTRE RAJAURI GARDEN AGAIN & AGAIN BUT NOW A DAYS NO RESPONSE FROM THAT CENTRE, WE ALSO CONTACT TO LG CUSTOMER CARE BUT NO RESPONSE ALSO.
PLEAED LOOK IN TO MATTER ON URGENT BASIS,
KINDLY SEND THE EXECUTIVE FOR SERVICE OF TV IN MY NEW CORRESPONDENCE ADDRESS AS UNDER GIVEN BELOW:
THANKS & REGARDS
SUNIL KUMAR
S.K.PRINTERS
NEW ADDRESS : CB-55, RING ROAD NARAINA, NEW DELHI-11028
CONTACT NO. [protected], [protected]
OLD ADDRESS : CB-13, RING ROAD NARAINA, NEW DELHI-11028
CONTACT NO. [protected], [protected]
I’m trying to get resolution on my LG LCD TV ON OFF issue with LG customer service center.8th and till date not able to get solution for the issue. Also note that LCD TV is still under Warranty.
I continuously was in touch with CROMA CENTRE, RAJAURI GARDEN( SALES POINT & CONTACT WITH SERVICE CENTRE,
PLEAED LOOK IN TO MATTER ON URGENT BASIS,
KINDLY SEND THE EXECUTIVE FOR SERVICE OF TV IN MY NEW CORRESPONDENCE ADDRESS AS UNDER GIVEN BELOW:
THANKS & REGARDS
SUNIL KUMAR
S.K.PRINTERS
NEW ADDRESS : CB-55, RING ROAD NARAINA, NEW DELHI-11028
CONTACT NO. [protected], [protected]
OLD ADDRESS : CB-13, RING ROAD NARAINA, NEW DELHI-11028
CONTACT NO. [protected], [protected]
I continuously was in touch with CROMA CENTRE, RAJAURI GARDEN( SALES POINT & CONTACT WITH SERVICE CENTRE,
PLEAED LOOK IN TO MATTER ON URGENT BASIS,
KINDLY SEND THE EXECUTIVE FOR SERVICE OF TV IN MY NEW CORRESPONDENCE ADDRESS AS UNDER GIVEN BELOW:
THANKS & REGARDS
SUNIL KUMAR
S.K.PRINTERS
NEW ADDRESS : CB-55, RING ROAD NARAINA, NEW DELHI-11028
CONTACT NO. [protected], [protected]
OLD ADDRESS : CB-13, RING ROAD NARAINA, NEW DELHI-11028
CONTACT NO. [protected], [protected]
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LG Electronics
Delhi Region
Dear Sir/Madam,
This is to bring to your kind notice that i purchased a LG 30 Serires LCD TV from Shiva Vision,
on 30.12.2008.
There is a problem in its sound system and i m regularly booking complaint regarding the same on the LG customer care, from past 3months.
On my first complaint a service engg. came to my place and changed the speakers.
After 10 to 15 days the problem was again there with the same, so than i again booked a complaint
about the same, This time i dont know why they are not rectifying the same.
And all the engg. who visited my place says that the problem is with the complete series, and it is a manufacturing defect which cannot be repaired.
So if the company people are failed to repair and advising me to connect the external sound system then please tell me who can rectify the problem with my LG LCD TV.
Please look into the mater and take the decision as soo as possible because the warranty is till[protected], So that in future i can feel free to buy LG products and to advise my friends for the same
Thanking You
Yours Faithfully
Ramesh Kr. Bagaria
Ph.: [protected](Delhi)