[Resolved]  LG - Mdd62 Mini Home Theater — poor product

TO
LG SERVICES

SUB:TOTALLY UNSATISFIED AFTER BUYING LG MUSIC SYSTEM


SIR
I SUDIPTA GHATAK, ADDRESS-A/119 LAKE GARDENS, KOLKATA-700045, OPP-UNITED BANK OF INDIA, PH NOS[protected]/[protected]/[protected] WOULD LIKE TO INFORM YOU THAT I BUY A MUSIC SYSTEM(MODEL NO-MDD62-DVD, USB) ON 26/11/2008 FROM BIG BAZAR(BAGHAJATIN-PANTALOON RETAIL PVT. LTD.) BUT FROM THE DATE OF PURCHASE STILL TODAY 08/02/2009 I PLAY THAT SYSTEM ONLY 3-4 TIMES BUT EVERYTIME AFTER PLAYING 10-15 MINUTES OF VCD/DVD THE SYSTEM BECOMES STOPPED/HANG(REMOTE NOT FUNCTION ONLY THAT TIME)
NOW I JUST WANT TO BLAME YOU BECAUSE,
1.AFTER BUYING NOBODY GIVE ME DEMO.
2.DEALER GIVE ME DISPLAY STOCK(YOU NOT SEND PROPER STOCK-AS PER THE DEALERS VOICE).
3.GIVE ME OLD STOCK.
4.SOUND QUALITY VERY POOR/DISPLAY ALSO.
5.MY PRODUCT IS ON THE WARRANTY, YOU NEVER GIVE ANY RESPONSE.
6.SOUND SYSTEM NOT WORKED PROPERLY.

MY REQUIREMENT
1.IMMEDIATE REPLACE THAT & GIVE ME FRESH MODEL OF SAME.

HOPE YOU CAN UNDERSTAND MY REQUIREMENT
NEVER TAKE ANY OF REPAIRING, BECAUSE THAT IS VERY MUCH NEW BUT NOT GOOD.
WANT IMMEDIATE REPLACE.

THANKING YOU YOURS TRUELY
SUDIPTA GHATAK.