[Resolved] LG Microwave — parts not available | |||
I complained on 16th august11 towards the tampered door and turn table plate which is not revolving. Engineer Mr Amit visited on 17th, but till date i have not received any feedback. I have spoken to customer care thrice and to Mr Amit but only promising anwers are the one we could get. I also spoke to his senior but to no avial. Not only this i am communicating with lg service continously but they are not bothered. I just get regret mails. I was given the number of Mr Sumit Bajaj, branch service manager but he is not taking the calls. My complain number is RNA[protected]. Also note that I have availaed three year warrnaty service as well. Form no. HLP HC03704 and serial number 901DRDQ000394. th e same is in my husbands name Mr Ravinder Singh. I have been told that door and the rubber ring is not available as such they need time but its hysterical as such pleae look into the matter on priority. Regards Namrata Sachdev Number [protected] R/o Pitampura, new delhi Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Sir,
I have purchased a microwave oven on 14/12/10 of MWO 7649 & it is not working on 14/9/11 .
I simply put a complaint on L.G. customer care number . They give me RNA[protected]
and say that enginer will visit . he visit and checked my microwave & say that its display is
not working & he will replace it in 2-3 days and today is 19-9-11 anyone will not come to correct it .
please take action against my complaint .
thank you,
Neetu gupta
[protected], [protected], [protected]
[protected]@gmail.com
I have purchased a microwave oven on 14/12/10 of MWO 7649 & it is not working on 14/9/11 .
I simply put a complaint on L.G. customer care number . They give me RNA[protected]
and say that enginer will visit . he visit and checked my microwave & say that its display is
not working & he will replace it in 2-3 days and today is 19-9-11 anyone will not come to correct it .
please take action against my complaint .
thank you,
Neetu gupta
[protected], [protected], [protected]
[protected]@gmail.com
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LG / Microwave — PART NOT AVAILABLE
dear sir,i have logded a complaint on 21st january through you toll free number, your engineer has visited us next day and informed us that silica mica part was to be
repalced in my microwave, and he will get it done next day, but till date this part is not available at your service centre, i donot know why in such big companies small parts are not available, today once again we have complianed to your toll free number but still part is not available .
my compliant number is N9C12108122.
Please check into this and get it repaired immidietly.
regards
manish sharma