[Resolved]  Liberty Shoes (1397) red size 6(40) — No Replacement

Address:

Lucknow, Uttar Pradesh

Dear Sir/Mam,

I had bought Liberty Shoes (1397) red size 6(40) on 25 Dec 2011. Within only two months Lether Cracking was reported on 20 Feb 2012. first they didn't entertain me and said they can't do anything after consulting some other out person, again came to Showroom thay forword me to Gomati Nagar, kept shoes for 10 days without any slip, and return me back as it was and again came to Saharajung on 14 March and given to service after 15 days they have return me back as it was only pasting they did. They answered for Lether cracking they can't do any thing. Tell me why should I waste money to bloody branded if their s product s are third quality. so many emails I had sent and called you many times but not yet received any satisfied answer. It's one month is over now and how long will take whole entire process. Five times I have visited your different-different showroom for solution on more then 300 rupees had been spent over this issue, on 28 March they given back shoes as it was.Associate code is RK235 gave me warranty valid for one year.
Hoping for positive answer. Please find attachment of shoes with crackes, Bill, Liberty Customer Care Email as Attachment

On 3/29/12, [protected]@libertyshoes.com <[protected]@libertyshoes.com> wrote:
> Dear Customer
> After seeing your shoe invoice, we can provide you on 60% off on next
> purchase.Please find below our company policy.
>
> 0 to 15 Days : 100% Discount
> 16 to 30 Days : 75% Discount
> 31 to 60 Days: 50% Discount
> 61 to 75 Days : 25 % Discount
>
> Regards
> Customer Care
> Liberty Shoes Ltd.
>
> ----- Forwarded by Customer Care/Libertyshoes on[protected]:32 AM -----