[Resolved]  Liberty Shoes — Bad Quality & demanding additional cost for replacement.

Address:Jodhpur, Rajasthan

I purchased a pair of Tiptopp make ladies sandal (Model No. 7156-102 BR) from your exclusive showroom, M/s. Kuldeep Agencies, Shop No. 47, Nai Sarak, Jodhpur vide Invoice No. 996 dt. 11.10.2010 for Rs. 699.00.

It is to my great surprise that within 5 days from the purchase, the sole of the same was badly torn out – which I shown to the dealer on 30.10.2010 and he accepted to get it repaired.

I approached the dealer 4 times and finally asked him for delivering the Sandals or reimburse the amount. On this, he offered to replace it by new sandal – which we selected from the available range, priced at Rs. 750.00. The dealer asked us to pay Rs. 200 more for the replacement.

I request you to kindly analyze the above circumstances and realize that we are asked to pay Rs. 900 for the product priced at Rs. 750.

M.Z. Ansari
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

LIBERTY SHOES is worst company. IT IS FOOLING CUSTOMERS, My money has been wasted many times. No more same quality as 10 years ago. I think thy sell CHINA made shoes. This company is using v cheap raw material for sure thats why shoes are breaking in 1-2 uses only. Don't buy again.

Very Rude Store staff, Also no customer service number works...no body answers in KUTAIL/KARNAL number and in email no one answers.

They are looking for innocent customers like us to STEAL OUR HARD EARNED MONEY...

FRAUD, CHEATER COMPANY LIBERTY SHOES LIMITED

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