[Resolved]  Liberty Shoes — Warranty Claim

Address:Lucknow, Uttar Pradesh

Dear Sir,
I have buy a Liberty Shoe pair[protected] from SCANDALS, Atul Market, opp. Lekhraj, Faizabad Road , Lucknow Ph. No.-[protected] on 19th April 2011. After using few months it was damaged. Retaiter accept the claim and repaired it. now he is asking for 25% cost for repairment. Damage was at the upper side of the right shoe. Claim was for upper Crack. Now he is notgiving shoe. Please Contact to me and Suggest Wat i Do?
Thanks
Arvind Awasthi
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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LIBERTY SHOES is worst company. IT IS FOOLING CUSTOMERS, My money has been wasted many times. No more same quality as 10 years ago. I think thy sell CHINA made shoes. This company is using v cheap raw material for sure thats why shoes are breaking in 1-2 uses only. Don't buy again.

Very Rude Store staff, Also no customer service number works...no body answers in KUTAIL/KARNAL number and in email no one answers.

They are looking for innocent customers like us to STEAL OUR HARD EARNED MONEY...

FRAUD, CHEATER COMPANY LIBERTY SHOES LIMITED
ghoshprama's reply, Jul 27, 2021
Exactly .I also faced the same issue...Though it's lockdwon periods..I used this shoe very few days and it bread out within 5 months.Now I can't avail the warranty period also.Rs.1000/- is the matter of joke to them.I thik we all should complain in consumers forum against it's quality.
Hello,
I'm very disappointed with Liberty's quality and service also. I had bought one Sandel worth Rs.999/- on 27th February from Jhumri Tilaya, Kodarma, Jharkhand brunch. In this lockdown, I hardly wear it to get outside .within 5 months the right pair of soles came our and the finger inserting belt also got came out from the shoe. Is this the quality from Liberty we expect??? Rs.999/- is not a matter of joke. I also texted in your WhatsApp no. got no reply in 2 days. Please take immediate action. otherwise, I have to take action against your quality of service on the consumer's forum.

I am parchege liberty shoes but after 20 day his sole damage

Hello,
I had bought one sandal worth 840 on 9th December 2021 from Sant Nagar Burari Delhi-110084. After this lockdown started and odd even system started. i hardly wear it to get outside within one week. its skin (Leather made) came out. Quality of the sandal (Senorita) is very bad experience (Bill attached). Please take immediate action otherwise i have to take action against it.

I am regular customer of liberty but first time i face this type of problem. please take immediately action on it.

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