[Resolved]  Mahindra Duro — too many defects

Address:Jaipur, Rajasthan

i have purchased a mahindra duro from dev auto ajmer road and since then i am facing a lots of problems. its handle vibrates while driving. one of the major accident that took place was that while driving its handle got struck and i fell down. luckily i survived and when i took the duro to service center. they said that they left the engine bushes loose and suppressed the case by saying that it was a minor accident. its parts fitting is also proper, inner box is loosely fitted since i have purchased and i used to wait in the service center for hours, but they have never responded properly. after all the tries i decided to complaint to consumer forum and i asked for all the job sheets but they rejected to give and said that complaint can be launched without the papers after 3 hours of waiting for the job sheets at the service center.i have took my duro for more than 20 times in 6months of purchase. i have purchased it for driving not to keep it in service center. s
i request you to refund the cash as my problem is not getting solved since 6 months of purchase.
and also the claim for the accident which happened due to their mistake.

duro is in the name of sunil jain.
mob.[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We apologize for any inconvenience caused. Kindly send us your contact details on [protected]@gmail.com Our team will contact you at the earliest and provide you an effective resolution.

We appreciate your patience and understanding.
Team Mahindra.
When the Person Mobile number exist ..why Team Mahindra ask to send the mail to id .. cant thy gv him a call and try to resolve the problem in best possible way.
What is the guarentee that thy will reply the mail ...
who the hell has got writing mail and sending the reminder every day.. after some time Mahindra willsay guarentee OVER !!! enjoy SIR JI !!!

this clearly shows Mahindra has closed his ears regarding complaints but will open if you say good abt duro .. thy will keep a print out or cutting or even say
BEST SCOOTER OF THE YEAR...
Dear sir
have purchased a mahindra duro from Unicorn auto Bangalore and since then i am facing a Mileage Problems. it gives 35Km Per ltr, Plz Neefull me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Jaipur
    Rajasthan
    India
    File a Complaint